Merge branch 'fix/door-tickets-corrections'

On events with a required attendee form, tickets waited for the forms, but
At the door and Manual registration never asked for them: payment was
recorded and nobody could be checked in.

- The form pops up at the door and in Manual registration; "Fill in later"
  (any staff) issues the tickets once paid and sends the payer a link
  (Registration.formWaivedAt, POST /api/v2/registrations/{id}/form-later).
- One form per person on picked-session bookings; a required form with no
  questions no longer holds tickets back; every caller asks the ticket
  generator (formsOutstanding).
- Kiosk asks for the forms the server says are missing; headings show as text.
- Admin Corrections page and /api/v2/corrections: issue missing tickets,
  pay later (ticketsReleasedAt), make it free (complimentaryDiscount),
  check in or undo after the event.
- Migration 20261102120000_corrections; unit and e2e tests.

Co-Authored-By: Claude Opus 5.5 <noreply@anthropic.com>

CHANGELOG.md

@@ -7,6 +7,53 @@ and this project follows [Semantic Versioning](https://semver.org/).
 
 ## [Unreleased]
 
+## [1.52.0] - 2026-11-02 — urgent
+
+### Fixed
+
+- **Paid door and manual registrations no longer end up without tickets.** On an event with a
+  required attendee form, tickets wait until a form is in for each person — but At the door and
+  Manual registration never asked for the form, so payment was recorded and nobody could be checked
+  in. The form now pops up when someone is registered, selected or pays at the door (and after
+  registering or paying in Manual registration): fill it in, or **Fill in later**, which issues the
+  tickets once it's paid and sends the payer a link to the form (`POST
+  /api/v2/registrations/{id}/form-later`, staff; `Registration.formWaivedAt`). Closing the popup
+  counts as Fill in later. The door's check-in panel says when a form is holding tickets back.
+- **Picked-session bookings needed a form per session.** A person booked on three sessions needed
+  three forms before their tickets were issued; each person now needs one (`formPlaces` in
+  `utils/ticketUtils.js`).
+- **A required form with only statements and headings held tickets back for ever** (nothing to
+  answer). Only a required form with a question counts now (`formNeedsAnswers`). Every place that
+  decided this on its own (coupon making it free, manual and online registration) now asks the
+  ticket generator (`formsOutstanding`).
+- **Self-service kiosk:** it asked for one form per main ticket picked, so a visitor adding to an
+  existing registration (or booking picked sessions) could finish with the forms still short and
+  no tickets. It now asks for the forms the server says are missing (`formsNeeded` on `POST
+  /api/v2/registrations/manual`). Headings on the form showed as an empty text box; they're shown
+  as text now, with the statements.
+- Recording a payment answers `formsNeeded` when a form still holds the tickets back.
+
+### Added
+
+- **Corrections** (admins, `/dashboard/admin/corrections`): every registration at an event —
+  past and closed ones too — with what needs putting right. Issue all missing tickets at once
+  (forms left for later); fill in a form; issue tickets before payment ("pay later", the balance
+  is still owed — `Registration.ticketsReleasedAt`); make it free (the balance is written off as a
+  complimentary discount, `Registration.complimentaryDiscount`, part of `discountTotal`, shown as
+  "Complimentary" on invoices and receipts; not on closed events); and check a ticket in or undo it
+  after the event, for any session (a manual check-in, no message sent). Sending the tickets is a
+  choice. `/api/v2/corrections/…` (admin): `GET events/{id}`, `POST events/{id}/issue-missing`,
+  `POST registrations/{id}/tickets`, `POST registrations/{id}/complimentary`,
+  `POST tickets/{id}/check-in`. Code in `src/services/corrections.ts`.
+- Audit actions `attendee_form_waived`, `tickets_issued_override`, `registration_complimentary`
+  and `checkin_corrected`. Migration `20261102120000_corrections`.
+
+### Upgrading
+
+- Update before your next event with a required attendee form. After updating, open Admin →
+  Corrections for a past event to issue any tickets that went missing (leave "Send them" off if
+  the event is over).
+
 ## [1.51.17] - 2026-10-30 — security release
 
 ### Security

FEATURES.md

@@ -327,6 +327,12 @@ Feedback → Attendance**.
   Date, plus Statement and Heading blocks; required/optional, help text,
   reordering. The whole form can be marked required.
 - **Drafts** — partially filled forms are auto-saved.
+- **Required forms and tickets** — a required form (with at least one question)
+  holds a registration's tickets back until a form is in for each person (a
+  picked-session booking counts each person once). At the door and in Manual
+  registration the form pops up to fill in with the attendee; **Fill in later**
+  (any staff) issues the tickets anyway once it's paid and sends the payer a link
+  to the form. The kiosk asks the visitor for exactly the forms still missing.
 - **Responses** — view, filter (event, user, past/inactive) and print one
   response per A4 page. Supervisors can edit responses.
 
@@ -492,6 +498,14 @@ logout controls. Disconnected sessions are recovered automatically.
   current filters, apply one with a click, star one as the default for the page
   (not applied over a deep link). Per person, on the server.
 - **Cashup** — see below.
+- **Corrections** (`/dashboard/admin/corrections`, admins only) — for any event,
+  past and closed ones too: registrations missing tickets, with forms to fill in,
+  or owing money. **Issue all missing tickets** at once (forms left for later),
+  fill in a form, **issue tickets — pay later** (balance still owed), **make it
+  free** (the balance written off as a complimentary discount, so income stays
+  what was paid; not on closed events), and **check people in (or undo) after the
+  event** for any session. Optionally send the tickets. Every correction is in
+  the audit log with the reason given.
 - **Audit log** (`/dashboard/admin/audit-log`) — who did what and when for
   refunds, donation assign/unassign, manual registrations, staff
   cancellations, event create/update/delete, settings changes, and coupon codes
@@ -938,4 +952,4 @@ can't start, the same jobs run on in-process timers.
 | `/dashboard/user` (+ `/payments`, `/donate`, `/forms`, `/profile`, `/privacy`, `/kids`, `/serving`, `/reset-password`) | User | My Events |
 | `/dashboard/staff` (+ `/ticket-scanning`, `/event-tickets`, `/my-groups`, `/kids`, `/kids/rooms`, `/volunteers`) | Staff | Staff tools |
 | `/dashboard/supervisor` (+ `/events`, `/event-options`, `/at-the-door`, `/manual`, `/manual-registration`, `/payments`, `/coupons`, `/waitlist`, `/attendance`, `/consent`, `/offline-scans`, `/allocations`, `/kids`, `/volunteers`, `/email-attendees`, `/whatsapp-attendees`, `/forms`, `/reports`) | Supervisor | Supervisor tools |
-| `/dashboard/admin` (+ `/users`, `/registrations`, `/forms`, `/cashup`, `/cashup/[id]`, `/audit-log`, `/data-requests`, `/privacy`, `/settings`) | Admin | Admin tools |
+| `/dashboard/admin` (+ `/users`, `/registrations`, `/forms`, `/cashup`, `/cashup/[id]`, `/corrections`, `/audit-log`, `/data-requests`, `/privacy`, `/settings`) | Admin | Admin tools |

WHATS-NEW.md

@@ -12,6 +12,21 @@ Write for church admins, not developers: no environment variables, endpoints or
 developer log is CHANGELOG.md. A tagged version without a section here shows "No details given".
 -->
 
+## 1.52.0 — urgent
+
+- **Paying at the door always gives people their tickets now.** On events with a required
+  attendee form, people registered at the door or in Manual registration were paid but got no
+  tickets, so they couldn't be checked in. The form now pops up to fill in with them — or tap
+  **Fill in later**: the tickets are issued straight away and they're sent a link to fill in the
+  form afterwards.
+- **New: Corrections (for admins).** Pick any event, even one that's over, to see who's missing
+  tickets, still has a form to fill in or owes money. Issue all missing tickets in one click, give
+  someone their tickets now and let them pay later, make a ticket free, or check people in after
+  the event.
+- The self-service kiosk asks for exactly the forms still needed, and shows headings on the form
+  as text instead of an empty box.
+- People booked on several sessions now fill in one form each, not one per session.
+
 ## 1.51.17 — security update
 
 - **Better protection for people's accounts.** The forgot-password and sign-in pages no longer

backend/package-lock.json

@@ -1,12 +1,12 @@
 {
   "name": "event-management-backend",
-  "version": "1.51.17",
+  "version": "1.52.0",
   "lockfileVersion": 3,
   "requires": true,
   "packages": {
     "": {
       "name": "event-management-backend",
-      "version": "1.51.17",
+      "version": "1.52.0",
       "hasInstallScript": true,
       "dependencies": {
         "@cj-tech-master/excelts": "^10.2.0",

backend/package.json

@@ -1,6 +1,6 @@
 {
   "name": "event-management-backend",
-  "version": "1.51.17",
+  "version": "1.52.0",
   "description": "Event Management System Backend",
   "main": "src/index.js",
   "scripts": {

backend/prisma/migrations/20261102120000_corrections/migration.sql

@@ -0,0 +1,12 @@
+-- AlterEnum
+ALTER TYPE "AdminAuditAction" ADD VALUE 'attendee_form_waived';
+ALTER TYPE "AdminAuditAction" ADD VALUE 'tickets_issued_override';
+ALTER TYPE "AdminAuditAction" ADD VALUE 'registration_complimentary';
+ALTER TYPE "AdminAuditAction" ADD VALUE 'checkin_corrected';
+
+-- AlterTable
+ALTER TABLE "Registration" ADD COLUMN     "formWaivedAt" TIMESTAMP(3),
+ADD COLUMN     "formWaivedById" TEXT,
+ADD COLUMN     "ticketsReleasedAt" TIMESTAMP(3),
+ADD COLUMN     "ticketsReleasedById" TEXT,
+ADD COLUMN     "complimentaryDiscount" DOUBLE PRECISION NOT NULL DEFAULT 0;

backend/prisma/schema.prisma

@@ -505,6 +505,15 @@ model Registration {
   bundleDiscount      Float                @default(0)
   // Where named attendees' tickets go: all to the payer, or each to the attendee.
   ticketDelivery      TicketDelivery       @default(payer)
+  // Corrections (1.52.0). The attendee form can come later: tickets don't wait for it ("Fill in
+  // later" at the door or in Manual registrations, or an admin in Corrections).
+  formWaivedAt        DateTime?
+  formWaivedById      String?
+  // An admin issued the tickets before it was paid ("pay later"): the balance is still owed.
+  ticketsReleasedAt   DateTime?
+  ticketsReleasedById String?
+  // A balance an admin wrote off ("make it free"); part of discountTotal (utils/coupons.js).
+  complimentaryDiscount Float              @default(0)
   analyticsSessionId String?
   createdAt           DateTime             @default(now())
   updatedAt           DateTime             @updatedAt
@@ -778,6 +787,10 @@ enum AdminAuditAction {
   event_sessions_changed
   attendance_marked
   attendance_unmarked
+  attendee_form_waived
+  tickets_issued_override
+  registration_complimentary
+  checkin_corrected
   certificate_issued
   certificate_revoked
   job_run_manual

backend/src/controllers/paymentController.js

@@ -1,6 +1,6 @@
 const prisma = require('../config/db');
 const { v4: uuidv4 } = require('uuid');
-const { generateTicketsForRegistration } = require('../utils/ticketUtils');
+const { generateTicketsForRegistration, formsOutstanding } = require('../utils/ticketUtils');
 const { computeRegistrationTotalDue, refreshPricingForRegistration } = require('../utils/pricing');
 const { computeDonationRemaining } = require('../utils/donationUtils');
 const { logAdminAction } = require('../utils/adminAudit');
@@ -238,7 +238,9 @@ const createPayment = async (req, res) => {
     // If it's a registration payment, update registration status
     let updatedRegistration = null;
     let generatedTickets = [];
-    
+    // Attendee forms still holding the tickets back (the door offers them, or "Fill in later").
+    let formsNeeded = 0;
+
     if (registrationId) {
       const registration = await prisma.registration.findUnique({
         where: { id: registrationId },
@@ -284,6 +286,7 @@ const createPayment = async (req, res) => {
         } catch (error) {
           console.error('Error generating tickets:', error);
         }
+        formsNeeded = await formsOutstanding(registrationId);
       }
     }
 
@@ -318,6 +321,7 @@ const createPayment = async (req, res) => {
           ...updatedRegistration
         },
         generatedTickets: generatedTickets.length > 0 ? generatedTickets : undefined,
+        formsNeeded,
         donationSplit: donationSplit || undefined
       };
       res.status(201).json(paymentWithUpdatedRegistration);

backend/src/services/corrections.ts

@@ -0,0 +1,345 @@
+/**
+ * Corrections (1.52.0): putting registrations right when the normal flow didn't finish — tickets
+ * held back by a required attendee form, tickets needed before it's paid, a balance to write off,
+ * and check-ins after the event. Admins only, from Corrections; "Fill in later" (leaveFormForLater)
+ * is for any staff at the door and in Manual registrations.
+ *
+ * Every change is in the audit log with who did it and the reason given.
+ */
+import { prisma as typedPrisma } from '../v2/legacy';
+import { fail } from './errors';
+
+/* eslint-disable @typescript-eslint/no-explicit-any -- the records are Prisma's with includes */
+const prisma = typedPrisma as any;
+const { generateTicketsForRegistration, formsOutstanding, formPlaces, formNeedsAnswers } = require('../utils/ticketUtils') as {
+  generateTicketsForRegistration(id: string): Promise<any[]>;
+  formsOutstanding(registration: string | object): Promise<number>;
+  formPlaces(registrationOptions: any[]): number;
+  formNeedsAnswers(form: any): boolean;
+};
+const { computeRegistrationTotalDue } = require('../utils/pricing') as { computeRegistrationTotalDue(registration: any, at: Date): number };
+const { recalculateRegistrationDiscount } = require('../utils/coupons') as { recalculateRegistrationDiscount(id: string): Promise<number> };
+const { assertEventOpen } = require('../utils/cashupUtils') as { assertEventOpen(eventId: string): Promise<unknown> };
+const { logAdminAction } = require('../utils/adminAudit') as { logAdminAction(entry: object): Promise<void> };
+const sessions = require('../utils/sessions') as {
+  activeSessions(sessions: any[]): any[];
+  sessionLabel(session: any, sessions: any[]): string;
+  lineCovers(line: any, sessionId: string): boolean;
+  lineSessions(line: any): string[] | null;
+  redeemedForSession(usages: any[], sessionId: string | null): number;
+};
+
+export type Actor = { id: string; role: string };
+type Audit = { actor: Actor; ip?: string };
+
+/** The key a single-date event's check-ins are counted under. */
+export const WHOLE_EVENT = 'event';
+
+const round2 = (n: number) => Math.round(n * 100) / 100;
+const realEmail = (email: string | null | undefined) => (email && !email.endsWith('@guest.local') ? email : null);
+
+const REGISTRATION_INCLUDE = {
+  user: { select: { id: true, name: true, email: true, phoneNumber: true } },
+  payments: { select: { amount: true, createdAt: true } },
+  formResponses: { select: { id: true } },
+  attendees: { select: { id: true, name: true } },
+  registrationOptions: {
+    include: {
+      eventOption: { include: { earlyBirdTiers: true } },
+      variant: { select: { name: true } },
+      tranches: true,
+      tickets: {
+        include: { usages: { select: { quantityRedeemed: true, sessionId: true } }, attendee: { select: { name: true } }, holder: { select: { name: true } } },
+        orderBy: { createdAt: 'asc' },
+      },
+    },
+  },
+};
+
+async function emailTicketsTo(registrationId: string, userId: string) {
+  const { emailTickets } = require('../controllers/ticketController') as { emailTickets(req: any, res: any): Promise<unknown> };
+  const res: any = { status: () => res, json: () => {} };
+  try {
+    await emailTickets({ user: { id: userId }, body: { registrationId } }, res);
+  } catch (e: any) {
+    console.error('[corrections] Failed to send tickets:', e?.message || e);
+  }
+}
+
+async function loadEvent(eventId: string) {
+  const event = await prisma.event.findUnique({
+    where: { id: eventId },
+    select: {
+      id: true, title: true, startDate: true, endDate: true, scheduleType: true, cashupStatus: true,
+      sessions: { select: { id: true, label: true, startsAt: true, endsAt: true, cancelledAt: true } },
+      form: { include: { fields: { select: { type: true } } } },
+    },
+  });
+  return event || fail(404, 'Event not found');
+}
+
+/** One registration as Corrections shows it: money, forms, tickets and their check-ins. */
+function correctionRow(reg: any, event: any, formRequired: boolean) {
+  const now = new Date();
+  const totalDue = round2(computeRegistrationTotalDue(reg, now));
+  const paid = round2((reg.payments || []).reduce((s: number, p: any) => s + (p.amount || 0), 0));
+  const active = sessions.activeSessions(event.sessions || []);
+  const multi = event.scheduleType === 'sessions';
+  let places = 0;
+  let ticketPlaces = 0;
+  const tickets: any[] = [];
+  for (const ro of reg.registrationOptions || []) {
+    places += ro.quantity || 0;
+    const session = ro.sessionId ? active.find((s: any) => s.id === ro.sessionId) : null;
+    const label = [ro.eventOption?.name, ro.variant?.name].filter(Boolean).join(' — ')
+      + (session ? ` (${sessions.sessionLabel(session, event.sessions)})` : '');
+    for (const t of ro.tickets || []) {
+      ticketPlaces += t.quantity || 0;
+      const covered = multi ? (sessions.lineSessions(ro) ?? active.map((s: any) => s.id)).filter((id: string) => active.some((s: any) => s.id === id)) : [WHOLE_EVENT];
+      const checkedIn: Record<string, number> = {};
+      for (const key of covered) checkedIn[key] = sessions.redeemedForSession(t.usages, multi ? key : null);
+      tickets.push({
+        id: t.id,
+        qrCode: t.qrCode,
+        label,
+        isMainTicket: !!ro.eventOption?.isMainTicket,
+        name: t.attendee?.name || t.holder?.name || reg.user?.name || '',
+        quantity: t.quantity || 1,
+        sessionIds: covered,
+        checkedIn,
+      });
+    }
+  }
+  const ticketsDue = reg.status === 'paid' || !!reg.ticketsReleasedAt;
+  const formsNeeded = formRequired && !reg.formWaivedAt ? Math.max(0, formPlaces(reg.registrationOptions) - (reg.formResponses || []).length) : 0;
+  return {
+    id: reg.id,
+    status: reg.status,
+    createdAt: reg.createdAt,
+    user: { id: reg.user?.id, name: reg.user?.name || '', email: realEmail(reg.user?.email), phoneNumber: reg.user?.phoneNumber || null },
+    totalDue,
+    paid,
+    balance: round2(Math.max(0, totalDue - paid)),
+    places,
+    ticketPlaces,
+    missingTickets: ticketsDue && ticketPlaces < places,
+    formsNeeded,
+    formWaived: !!reg.formWaivedAt,
+    ticketsReleased: !!reg.ticketsReleasedAt,
+    complimentary: Number(reg.complimentaryDiscount || 0),
+    tickets,
+  };
+}
+
+function eventSummary(event: any) {
+  const active = sessions.activeSessions(event.sessions || []);
+  return {
+    id: event.id,
+    title: event.title,
+    startDate: event.startDate,
+    endDate: event.endDate,
+    closed: event.cashupStatus === 'closed',
+    formRequired: formNeedsAnswers(event.form),
+    sessions: event.scheduleType === 'sessions'
+      ? active.map((s: any) => ({ id: s.id, label: sessions.sessionLabel(s, event.sessions), startsAt: s.startsAt }))
+      : [],
+  };
+}
+
+/** An event's registrations (not cancelled) with what may need putting right. */
+export async function eventCorrections(eventId: string) {
+  const event = await loadEvent(eventId);
+  const formRequired = formNeedsAnswers(event.form);
+  const regs = await prisma.registration.findMany({
+    where: { eventId, status: { not: 'cancelled' } },
+    include: REGISTRATION_INCLUDE,
+    orderBy: { createdAt: 'asc' },
+  });
+  return { event: eventSummary(event), registrations: regs.map((r: any) => correctionRow(r, event, formRequired)) };
+}
+
+async function registrationRow(registrationId: string) {
+  const reg = await prisma.registration.findUnique({ where: { id: registrationId }, include: REGISTRATION_INCLUDE });
+  if (!reg) return fail(404, 'Registration not found');
+  const event = await loadEvent(reg.eventId);
+  return correctionRow(reg, event, formNeedsAnswers(event.form));
+}
+
+async function activeRegistration(registrationId: string) {
+  const reg = await prisma.registration.findUnique({ where: { id: registrationId }, include: { registrationOptions: { include: { eventOption: true } } } });
+  if (!reg) return fail(404, 'Registration not found');
+  if (reg.status === 'cancelled') return fail(400, 'This registration is cancelled.');
+  return reg;
+}
+
+async function waiveForm(reg: any, actorId: string) {
+  if (reg.formWaivedAt || (await formsOutstanding(reg)) === 0) return false;
+  await prisma.registration.update({ where: { id: reg.id }, data: { formWaivedAt: new Date(), formWaivedById: actorId, updatedAt: new Date() } });
+  return true;
+}
+
+/**
+ * "Fill in later" at the door / in Manual registrations: the tickets stop waiting for the
+ * attendee form, and the payer is sent a link to fill it in (`notify`).
+ */
+export async function leaveFormForLater(registrationId: string, { actor, ip }: Audit, { notify = true }: { notify?: boolean } = {}) {
+  const reg = await activeRegistration(registrationId);
+  const waived = await waiveForm(reg, actor.id);
+  const created = await generateTicketsForRegistration(reg.id);
+  if (created.length > 0) await emailTicketsTo(reg.id, reg.userId);
+  let sentTo: string[] = [];
+  if (waived) {
+    logAdminAction({ actorId: actor.id, actorRole: actor.role, action: 'attendee_form_waived', targetType: 'Registration', targetId: reg.id, metadata: { eventId: reg.eventId, from: 'door' }, ip });
+    if (notify) {
+      const { sendFormReminderMessage } = require('../utils/notifications') as { sendFormReminderMessage(id: string): Promise<string[]> };
+      sentTo = await sendFormReminderMessage(reg.id).catch(() => []);
+    }
+  }
+  return { ticketsIssued: created.length, sentTo };
+}
+
+type IssueOptions = { skipForm?: boolean; payLater?: boolean; send?: boolean; reason?: string | null };
+
+/**
+ * Admin: issue a registration's tickets now — leaving the attendee form for later (`skipForm`)
+ * and/or before it's paid (`payLater`, the balance is still owed).
+ */
+export async function issueTickets(registrationId: string, { actor, ip }: Audit, opts: IssueOptions) {
+  const reg = await activeRegistration(registrationId);
+  if (reg.status !== 'paid' && !reg.ticketsReleasedAt && !opts.payLater) {
+    return fail(400, 'This registration isn\'t paid yet. Choose "pay later" or "make it free" to issue its tickets.');
+  }
+  const outstanding = opts.skipForm ? 0 : await formsOutstanding(reg);
+  if (outstanding > 0) {
+    return fail(400, `${outstanding} attendee form${outstanding === 1 ? ' is' : 's are'} still to fill in. Fill ${outstanding === 1 ? 'it' : 'them'} in, or choose to leave the form for later.`);
+  }
+  const waived = opts.skipForm ? await waiveForm(reg, actor.id) : false;
+  const released = !!opts.payLater && reg.status !== 'paid' && !reg.ticketsReleasedAt;
+  if (released) {
+    await prisma.registration.update({ where: { id: reg.id }, data: { ticketsReleasedAt: new Date(), ticketsReleasedById: actor.id, updatedAt: new Date() } });
+  }
+  const created = await generateTicketsForRegistration(reg.id);
+  logAdminAction({
+    actorId: actor.id, actorRole: actor.role, action: 'tickets_issued_override', targetType: 'Registration', targetId: reg.id,
+    metadata: { eventId: reg.eventId, formLeftForLater: waived, payLater: released, ticketsCreated: created.length, reason: opts.reason || null },
+    ip,
+  });
+  if (opts.send && created.length > 0) await emailTicketsTo(reg.id, reg.userId);
+  if (waived) logAdminAction({ actorId: actor.id, actorRole: actor.role, action: 'attendee_form_waived', targetType: 'Registration', targetId: reg.id, metadata: { eventId: reg.eventId, from: 'corrections', reason: opts.reason || null }, ip });
+  return { ticketsIssued: created.length, registration: await registrationRow(reg.id) };
+}
+
+/**
+ * Admin: write off what's still owed ("make it free") — it comes off as a complimentary
+ * discount, so income stays what was really paid — and issue the tickets.
+ */
+export async function makeComplimentary(registrationId: string, { actor, ip }: Audit, opts: Omit<IssueOptions, 'payLater'>) {
+  const reg = await activeRegistration(registrationId);
+  try {
+    await assertEventOpen(reg.eventId);
+  } catch (e: any) {
+    return fail(400, e?.message || 'This event is closed.');
+  }
+  const full = await prisma.registration.findUnique({
+    where: { id: reg.id },
+    include: { registrationOptions: { include: { eventOption: { include: { earlyBirdTiers: true } }, tranches: true } }, payments: true },
+  });
+  const due = computeRegistrationTotalDue(full, new Date());
+  const paid = (full.payments || []).reduce((s: number, p: any) => s + (p.amount || 0), 0);
+  const balance = round2(due - paid);
+  if (!(balance > 0.004)) return fail(400, 'Nothing is owed on this registration.');
+
+  await prisma.registration.update({ where: { id: reg.id }, data: { complimentaryDiscount: round2(Number(full.complimentaryDiscount || 0) + balance), updatedAt: new Date() } });
+  await recalculateRegistrationDiscount(reg.id);
+  await prisma.registration.update({ where: { id: reg.id }, data: { status: 'paid', updatedAt: new Date() } });
+  logAdminAction({
+    actorId: actor.id, actorRole: actor.role, action: 'registration_complimentary', targetType: 'Registration', targetId: reg.id,
+    metadata: { eventId: reg.eventId, amount: balance, reason: opts.reason || null }, ip,
+  });
+
+  const waived = opts.skipForm ? await waiveForm(reg, actor.id) : false;
+  if (waived) logAdminAction({ actorId: actor.id, actorRole: actor.role, action: 'attendee_form_waived', targetType: 'Registration', targetId: reg.id, metadata: { eventId: reg.eventId, from: 'corrections', reason: opts.reason || null }, ip });
+  const created = await generateTicketsForRegistration(reg.id);
+  if (opts.send && created.length > 0) await emailTicketsTo(reg.id, reg.userId);
+  return { amount: balance, ticketsIssued: created.length, registration: await registrationRow(reg.id) };
+}
+
+/**
+ * Admin: every paid registration (or one released unpaid) at an event that's missing tickets
+ * gets them — forms still outstanding are left for later.
+ */
+export async function issueMissingTickets(eventId: string, { actor, ip }: Audit, { send = false }: { send?: boolean } = {}) {
+  const { registrations } = await eventCorrections(eventId);
+  const missing = registrations.filter((r: any) => r.missingTickets);
+  let tickets = 0;
+  let fixed = 0;
+  const failed: { id: string; name: string; message: string }[] = [];
+  for (const row of missing) {
+    try {
+      const reg = await activeRegistration(row.id);
+      await waiveForm(reg, actor.id);
+      const created = await generateTicketsForRegistration(reg.id);
+      tickets += created.length;
+      if (created.length > 0) fixed += 1;
+      if (send && created.length > 0) await emailTicketsTo(reg.id, reg.userId);
+    } catch (e: any) {
+      failed.push({ id: row.id, name: row.user.name, message: e?.message || 'Failed' });
+    }
+  }
+  if (missing.length > 0) {
+    logAdminAction({
+      actorId: actor.id, actorRole: actor.role, action: 'tickets_issued_override', targetType: 'Event', targetId: eventId,
+      metadata: { registrations: fixed, ticketsCreated: tickets, formLeftForLater: true, sent: send, failed: failed.length }, ip,
+    });
+  }
+  return { registrations: fixed, tickets, failed };
+}
+
+type CheckInOptions = { sessionId?: string | null; people?: number | null; present?: boolean; reason?: string | null };
+
+/**
+ * Admin: check a ticket in (or undo it) whatever the time — after the event or session has
+ * ended, outside the check-in window, or once the event is closed. Recorded as a manual
+ * check-in; no check-in message is sent.
+ */
+export async function correctCheckIn(ticketId: string, { actor, ip }: Audit, opts: CheckInOptions) {
+  const ticket = await prisma.ticket.findUnique({
+    where: { id: ticketId },
+    include: { usages: true, event: { select: { id: true, scheduleType: true } }, registrationOption: { select: { sessionId: true, sessionIds: true, registration: { select: { status: true } } } } },
+  });
+  if (!ticket) return fail(404, 'Ticket not found');
+  if (ticket.registrationOption?.registration?.status === 'cancelled') return fail(400, 'This registration is cancelled.');
+  const multi = ticket.event.scheduleType === 'sessions';
+  let sessionId: string | null = null;
+  if (multi) {
+    const session = opts.sessionId ? await prisma.eventSession.findUnique({ where: { id: opts.sessionId } }) : null;
+    if (!session || session.eventId !== ticket.eventId) return fail(400, 'Choose one of this event\'s sessions.');
+    if (session.cancelledAt) return fail(400, 'That session was cancelled.');
+    if (ticket.registrationOption && !sessions.lineCovers(ticket.registrationOption, session.id)) return fail(400, 'That ticket isn\'t booked for this session.');
+    sessionId = session.id;
+  }
+
+  const forSession = ticket.usages.filter((u: any) => (u.sessionId || null) === sessionId);
+  const redeemed = sessions.redeemedForSession(ticket.usages, sessionId);
+  const quantity = ticket.quantity || 1;
+  let changed = 0;
+  if (opts.present === false) {
+    if (forSession.length === 0) return fail(400, 'This ticket isn\'t checked in.');
+    await prisma.ticketUsage.deleteMany({ where: { id: { in: forSession.map((u: any) => u.id) } } });
+    if (!multi) await prisma.ticket.update({ where: { id: ticket.id }, data: { isUsed: false, updatedAt: new Date() } });
+    changed = redeemed;
+  } else {
+    const left = quantity - redeemed;
+    if (left <= 0) return fail(400, 'Everyone on this ticket is already checked in.');
+    const people = Math.min(Math.max(1, Math.trunc(Number(opts.people)) || left), left);
+    await prisma.ticketUsage.create({ data: { ticketId: ticket.id, scannedById: actor.id, quantityRedeemed: people, sessionId, manual: true } });
+    if (!multi && redeemed + people >= quantity) await prisma.ticket.update({ where: { id: ticket.id }, data: { isUsed: true, updatedAt: new Date() } });
+    changed = people;
+  }
+  logAdminAction({
+    actorId: actor.id, actorRole: actor.role, action: 'checkin_corrected', targetType: 'Ticket', targetId: ticket.id,
+    metadata: { eventId: ticket.eventId, sessionId, present: opts.present !== false, people: changed, reason: opts.reason || null }, ip,
+  });
+  const after = await prisma.ticketUsage.findMany({ where: { ticketId: ticket.id }, select: { quantityRedeemed: true, sessionId: true } });
+  return { checkedIn: sessions.redeemedForSession(after, sessionId), quantity };
+}

backend/src/services/registrationAdmin.ts

@@ -18,7 +18,10 @@ import {
 /* eslint-disable @typescript-eslint/no-explicit-any -- moved from JavaScript; the records are Prisma's with includes */
 // The queries below build their includes and data step by step, as the JavaScript did.
 const prisma = typedPrisma as any;
-const { generateTicketsForRegistration } = require('../utils/ticketUtils') as { generateTicketsForRegistration(id: string): Promise<any[]> };
+const { generateTicketsForRegistration, formsOutstanding } = require('../utils/ticketUtils') as {
+  generateTicketsForRegistration(id: string): Promise<any[]>;
+  formsOutstanding(registration: string | object): Promise<number>;
+};
 const { emailTickets } = require('../controllers/ticketController') as { emailTickets(req: any, res: any): Promise<unknown> };
 const { hashPassword } = require('../config/auth') as { hashPassword(p: string): Promise<string> };
 const { computeRegistrationTotalDue, refreshPricingForRegistration, attachComputedTotals, attachComputedTotalsToList } = require('../utils/pricing') as {
@@ -111,13 +114,9 @@ async function syncStatusAfterDiscount(registrationId: string) {
   if (status === 'paid' && reg.status !== 'paid') {
     (async () => {
       try {
-        let hasRequiredForm = false;
-        try {
-          const form = await prisma.eventForm.findUnique({ where: { eventId: reg.eventId } });
-          hasRequiredForm = !!(form && form.isRequired);
-        } catch {}
-        if (hasRequiredForm) return;
-        await generateTicketsForRegistration(registrationId);
+        // Waits while a required attendee form is outstanding (see utils/ticketUtils).
+        const created = await generateTicketsForRegistration(registrationId);
+        if (created.length === 0) return;
         const mockReq = { user: { id: reg.userId }, body: { registrationId } };
         const mockRes = { status: () => mockRes, json: () => {} };
         await emailTickets(mockReq, mockRes);
@@ -840,13 +839,6 @@ export const createManualRegistration = as400(async (call: Call): Promise<any> =
     });
   }
 
-  // Auto mark paid and generate tickets if free and no required form (new registrations only)
-  let hasRequiredForm = false;
-  try {
-    const form = await prisma.eventForm.findUnique({ where: { eventId: registration.eventId } });
-    hasRequiredForm = !!(form && form.isRequired);
-  } catch {}
-
   // Auto-mark paid and generate tickets for free registrations (new OR existing that became free)
   if (registration.status !== 'paid') try {
     const totalDue = computeRegistrationTotalDue(registration, new Date());
@@ -856,7 +848,12 @@ export const createManualRegistration = as400(async (call: Call): Promise<any> =
     }
   } catch {}
 
-  // Generate/sync tickets for all paid registrations that have no required form
+  // Attendee forms still to fill in (a required form holds the tickets back until they're in,
+  // or until staff choose "Fill in later" — POST /registrations/:id/form-later).
+  const formsNeeded = await formsOutstanding(registration.id);
+  const hasRequiredForm = formsNeeded > 0;
+
+  // Generate/sync tickets for all paid registrations that aren't waiting for a form
   if (registration.status === 'paid' && !hasRequiredForm) try {
     await generateTicketsForRegistration(registration.id);
   } catch {}
@@ -912,7 +909,7 @@ export const createManualRegistration = as400(async (call: Call): Promise<any> =
     ip: call.ip,
   });
 
-  return { ...attachComputedTotals(registration), ...(couponError ? { couponError } : {}) };
+  return { ...attachComputedTotals(registration), formsNeeded, ...(couponError ? { couponError } : {}) };
 });
 
 // @desc    Update registration options (add/remove items) with constraints
@@ -1359,11 +1356,12 @@ export const submitFormResponses = as400(async (call: Call): Promise<any> => {
     created.push(fr);
   }
 
-  // After submitting responses, if registration is already paid, generate and email tickets now.
+  // After submitting responses, if registration is already paid (or its tickets were released
+  // unpaid), generate and email tickets now.
   let generatedTickets = [];
   try {
     const regAfter = await prisma.registration.findUnique({ where: { id: registrationId } });
-    if (regAfter && regAfter.status === 'paid') {
+    if (regAfter && (regAfter.status === 'paid' || regAfter.ticketsReleasedAt)) {
       generatedTickets = await generateTicketsForRegistration(registrationId);
       if (generatedTickets && generatedTickets.length > 0) {
         try {
@@ -1449,7 +1447,7 @@ export const replaceFormResponses = as400(async (call: Call): Promise<any> => {
   // Attempt ticket generation and email if already paid
   try {
     const regAfter = await prisma.registration.findUnique({ where: { id: registrationId }, include: { user: { select: { id: true } } } });
-    if (regAfter && regAfter.status === 'paid') {
+    if (regAfter && (regAfter.status === 'paid' || regAfter.ticketsReleasedAt)) {
       const newTickets = await generateTicketsForRegistration(registrationId);
       if (newTickets && newTickets.length > 0) {
         try {

backend/src/services/registrations.ts

@@ -8,7 +8,10 @@ import { prisma } from '../v2/legacy';
 import { fail, ServiceError } from './errors';
 
 /* eslint-disable @typescript-eslint/no-explicit-any -- the JS helpers below aren't typed yet */
-const { generateTicketsForRegistration } = require('../utils/ticketUtils') as { generateTicketsForRegistration(id: string): Promise<unknown> };
+const { generateTicketsForRegistration, formsOutstanding } = require('../utils/ticketUtils') as {
+  generateTicketsForRegistration(id: string): Promise<unknown>;
+  formsOutstanding(registration: string | object): Promise<number>;
+};
 const pricing = require('../utils/pricing') as {
   resolveOptionPrice(option: any, qty: number, buyer: any): Promise<{ price: number; tierId: string | null }>;
   resolveVariantTierPrice(option: any, variantId: string, qty: number, buyer: any): Promise<{ price: number; tierId: string | null }>;
@@ -410,8 +413,7 @@ async function create(input: CreateRegistrationInput, actor: Actor) {
       if (registration.status !== 'paid') {
         await prisma.registration.update({ where: { id: registrationId }, data: { status: 'paid', updatedAt: new Date() } });
       }
-      const form = await prisma.eventForm.findUnique({ where: { eventId: registration.eventId } }).catch(() => null);
-      if (!(form && form.isRequired)) {
+      if ((await formsOutstanding(registrationId)) === 0) {
         // Same generator as paid registrations: a ticket per named attendee, and one
         // shared quantity ticket for the rest of each line.
         await generateTicketsForRegistration(registrationId);

backend/src/utils/coupons.js

@@ -256,7 +256,8 @@ async function registrationBundles(registration, db = prisma) {
  * left. Percentage and comp codes are recalculated over the new items, fixed codes keep
  * their amount (capped at what's still in scope). `keepCouponAmounts` keeps every
  * coupon's amount (capped the same way): used when only prices changed, e.g. an
- * early-bird tier expiring. Updates bundleDiscount and discountTotal and returns
+ * early-bird tier expiring. A balance an admin wrote off (`complimentaryDiscount`, 1.52.0)
+ * comes off last, as a fixed amount. Updates bundleDiscount and discountTotal and returns
  * discountTotal. Pass `tx` to run inside the caller's transaction.
  */
 async function recalculateRegistrationDiscount(registrationId, db = prisma, { keepCouponAmounts = false } = {}) {
@@ -280,7 +281,7 @@ async function recalculateRegistrationDiscount(registrationId, db = prisma, { ke
     }
     total += amount;
   }
-  total = round2(total);
+  total = round2(total + Number(registration.complimentaryDiscount || 0));
   if (Math.abs(total - registration.discountTotal) > 0.001 || Math.abs(bundles.discount - registration.bundleDiscount) > 0.001) {
     await db.registration.update({ where: { id: registrationId }, data: { discountTotal: total, bundleDiscount: bundles.discount } });
   }

backend/src/utils/notifications.js

@@ -1512,10 +1512,49 @@ async function sendAttendeeFormLinkMessage(attendee) {
   return sent;
 }
 
+// "Fill in later" (1.52.0): the attendee form was left for later at the door, so the payer is
+// sent a link to the forms still to do — by email and/or WhatsApp as they prefer.
+async function sendFormReminderMessage(registrationId) {
+  const org = getOrg();
+  const reg = await prisma.registration.findUnique({ where: { id: registrationId }, include: { event: { select: { title: true } }, user: true } });
+  if (!reg || !reg.user) return [];
+  const { shouldEmail, waText, canWhatsApp } = require('./notify');
+  const eventTitle = reg.event?.title || 'the event';
+  const link = `${org.url}/forms?registrationId=${encodeURIComponent(reg.id)}`;
+  const sent = [];
+
+  if (reg.user.email && !reg.user.email.endsWith('@guest.local') && shouldEmail(reg.user)) {
+    const html = emailWrapper(`
+      <p style="font-size:22px;font-weight:800;color:#0f172a;margin:0 0 8px 0">Please fill in your attendee form</p>
+      <p style="margin:0 0 8px 0;color:#374151;font-family:${ff}">Hi <strong>${reg.user.name}</strong>,</p>
+      <p style="margin:0 0 24px 0;color:#374151;font-family:${ff}">Thanks for registering for <strong>${eventTitle}</strong>. We still need the attendee form — it only takes a minute.</p>
+      ${ctaButton('Fill in the form', link)}
+      ${fallbackLink(link)}
+    `, { preheader: `Your attendee form for ${eventTitle}` });
+    try {
+      await sendMail({ to: reg.user.email, subject: `Your attendee form for ${eventTitle}`, html, text: `Hi ${reg.user.name},
+
+Thanks for registering for ${eventTitle}. We still need the attendee form:
+${link}
+
+${org.name}` });
+      sent.push('email');
+    } catch (e) {
+      console.warn('[form reminder] email failed:', e?.message || e);
+    }
+  }
+  if (canWhatsApp(reg.user)) {
+    await waText(reg.user, `Hi ${reg.user.name}, thanks for registering for *${eventTitle}*. We still need your attendee form: ${link}`);
+    sent.push('WhatsApp');
+  }
+  return sent;
+}
+
 module.exports = {
   getEventNotifyEmails,
   buildEventNotifyRecipientList,
   sendAttendeeFormLinkMessage,
+  sendFormReminderMessage,
   sendRegistrationEmails,
   sendRegistrationUpdatedEmails,
   sendPaymentEmails,

backend/src/utils/pdfDocs.js

@@ -96,10 +96,10 @@ function buildLineItems(registrationOptions) {
 /**
  * The registration's coupon discount and a label naming the code(s), e.g. "Code STAFF50".
  * Needs `couponRedemptions[].coupon.code` loaded for the label; the amount is
- * Registration.discountTotal less the bundle part, both always present.
+ * Registration.discountTotal less the bundle and complimentary parts, all always present.
  */
 function couponDiscountLine(registration) {
-  const amount = Math.round((Number(registration?.discountTotal || 0) - Number(registration?.bundleDiscount || 0)) * 100) / 100;
+  const amount = Math.round((Number(registration?.discountTotal || 0) - Number(registration?.bundleDiscount || 0) - Number(registration?.complimentaryDiscount || 0)) * 100) / 100;
   if (!(amount > 0.001)) return null;
   const codes = (registration.couponRedemptions || []).map(r => r.coupon?.code).filter(Boolean);
   return { amount, label: codes.length ? `Code ${codes.join(', ')}` : 'Discount code' };
@@ -118,9 +118,15 @@ function bundleDiscountLine(registration) {
   return { amount, label: names.length ? `Bundle: ${names.join(', ')}` : 'Bundle deal' };
 }
 
-/** Bundle saving then coupon discount, as display lines ({ label, amount }). */
+/** A balance written off by an admin (Corrections → Make it free, 1.52.0). */
+function complimentaryLine(registration) {
+  const amount = Number(registration?.complimentaryDiscount || 0);
+  return amount > 0.001 ? { amount, label: 'Complimentary' } : null;
+}
+
+/** Bundle saving, coupon discount, then anything made complimentary, as display lines ({ label, amount }). */
 function discountLines(registration) {
-  return [bundleDiscountLine(registration), couponDiscountLine(registration)].filter(Boolean);
+  return [bundleDiscountLine(registration), couponDiscountLine(registration), complimentaryLine(registration)].filter(Boolean);
 }
 
 /** Draws a two-column item table starting at `y`; returns the y position after the last row. */

backend/src/utils/ticketUtils.js

@@ -2,8 +2,55 @@ const prisma = require('../config/db');
 const { v4: uuidv4 } = require('uuid');
 const { planLineTickets } = require('./attendees');
 
+/** Form fields that are only text to read (a statement, a heading). */
+const DISPLAY_FIELDS = ['statement', 'paragraph'];
+
+/** A required form with at least one question to answer — the only kind tickets wait for. */
+const formNeedsAnswers = (form) => !!(form && form.isRequired && (form.fields || []).some(f => !DISPLAY_FIELDS.includes(f.type)));
+
 /**
- * Generate tickets for a registration when payment status is "paid".
+ * How many attendee forms a registration's places need: one per main-ticket place. A picked-
+ * session booking has a line per session for the same people, so it counts once (its biggest
+ * line), not once per session.
+ */
+function formPlaces(registrationOptions) {
+  let total = 0;
+  const picked = new Map();
+  for (const ro of registrationOptions || []) {
+    if (!ro.eventOption?.isMainTicket) continue;
+    const qty = ro.quantity || 0;
+    if (!ro.sessionId) { total += qty; continue; }
+    const key = `${ro.eventOptionId}::${ro.variantId || ''}`;
+    picked.set(key, Math.max(picked.get(key) || 0, qty));
+  }
+  for (const qty of picked.values()) total += qty;
+  return total;
+}
+
+/**
+ * The attendee forms a registration still needs before its tickets can be issued: 0 when the
+ * event's form isn't required (or has no questions), when the form was left for later
+ * (`formWaivedAt`), or when enough are in. `registration` is an id or a record with
+ * registrationOptions[].eventOption.
+ */
+async function formsOutstanding(registration) {
+  try {
+    const reg = typeof registration === 'string'
+      ? await prisma.registration.findUnique({ where: { id: registration }, include: { registrationOptions: { include: { eventOption: true } } } })
+      : registration;
+    if (!reg || reg.formWaivedAt) return 0;
+    const form = await prisma.eventForm.findUnique({ where: { eventId: reg.eventId }, include: { fields: true } });
+    if (!formNeedsAnswers(form)) return 0;
+    const submitted = await prisma.formResponse.count({ where: { registrationId: reg.id } });
+    return Math.max(0, formPlaces(reg.registrationOptions) - submitted);
+  } catch (_) {
+    return 0; // form models unavailable — don't block
+  }
+}
+
+/**
+ * Generate tickets for a registration when payment status is "paid" (or an admin released
+ * them unpaid) and no required attendee form is outstanding (see formsOutstanding).
  *
  * Rules:
  *  - Each named attendee (group tickets) gets their own quantity-1 ticket; the rest of a
@@ -34,19 +81,11 @@ const generateTicketsForRegistration = async (registrationId) => {
     });
 
     if (!registration) throw new Error('Registration not found');
-    if (registration.status !== 'paid') return [];
+    // Paid, or an admin issued the tickets before payment ("pay later", 1.52.0).
+    if (registration.status !== 'paid' && !(registration.ticketsReleasedAt && registration.status !== 'cancelled')) return [];
 
-    // If event has a required form, ensure sufficient responses exist
-    try {
-      const form = await prisma.eventForm.findUnique({ where: { eventId: registration.eventId } });
-      if (form && form.isRequired) {
-        const requiredCount = (registration.registrationOptions || [])
-          .filter(ro => ro.eventOption?.isMainTicket)
-          .reduce((s, ro) => s + (ro.quantity || 0), 0);
-        const responsesCount = await prisma.formResponse.count({ where: { registrationId } });
-        if (responsesCount < requiredCount) return [];
-      }
-    } catch (_) { /* form models unavailable — don't block */ }
+    // A required attendee form comes first, unless it's been left for later.
+    if ((await formsOutstanding(registration)) > 0) return [];
 
     // ── Step 1: Consolidate duplicate registrationOptions for the same (eventOptionId, variantId, session) ──
     // Key on both fields so that different variants of the same option are never merged
@@ -133,4 +172,4 @@ const generateTicketsForRegistration = async (registrationId) => {
   }
 };
 
-module.exports = { generateTicketsForRegistration };
+module.exports = { generateTicketsForRegistration, formsOutstanding, formPlaces, formNeedsAnswers, DISPLAY_FIELDS };

backend/src/v2/index.ts

@@ -16,6 +16,7 @@ import './resources/registrations';
 import './resources/registrationsManage';
 import './resources/money';
 import './resources/attendance';
+import './resources/corrections';
 import './resources/kidsVolunteers';
 import './resources/peopleMessaging';
 import './resources/adminPrivacy';

backend/src/v2/resources/corrections.ts

@@ -0,0 +1,114 @@
+/**
+ * Corrections (1.52.0): see services/corrections.ts. Admins only, except "Fill in later" for
+ * staff at the door and in Manual registrations.
+ */
+import { z } from 'zod';
+import type { Request } from 'express';
+import { defineRoute, type ApiUser } from '../route';
+import { single } from '../paging';
+import { id, idParams } from '../schemas';
+import * as corrections from '../../services/corrections';
+
+/* eslint-disable @typescript-eslint/no-explicit-any -- campus scope middleware is JavaScript */
+const campusScope = require('../../utils/campusScope') as {
+  scopeEvent(opts?: { need?: 'view' | 'manage'; resolve?: string }): any;
+};
+
+const audit = (req: Request, user: ApiUser | null) => {
+  const { getClientIp } = require('../../utils/requestUtils') as { getClientIp(req: unknown): string };
+  return { actor: { id: user!.id, role: user!.role }, ip: getClientIp(req) };
+};
+
+const reason = z.string().trim().max(500).nullish().describe('Why — kept in the audit log');
+const send = z.boolean().optional().describe('Send the new tickets to the attendee (off by default)');
+
+const ticketRow = z.object({
+  id,
+  qrCode: z.string(),
+  label: z.string().describe('Ticket option, variant and (a picked session) the session'),
+  isMainTicket: z.boolean(),
+  name: z.string().describe('Who it\'s for'),
+  quantity: z.number().int(),
+  sessionIds: z.array(z.string()).describe(`The sessions it covers (\`${corrections.WHOLE_EVENT}\` on a single-date event)`),
+  checkedIn: z.record(z.string(), z.number().int()).describe('People checked in, per session'),
+});
+const registrationRow = z.object({
+  id,
+  status: z.string(),
+  createdAt: z.coerce.date(),
+  user: z.object({ id, name: z.string(), email: z.string().nullable(), phoneNumber: z.string().nullable() }),
+  totalDue: z.number(),
+  paid: z.number(),
+  balance: z.number(),
+  places: z.number().int().describe('Places booked (every line)'),
+  ticketPlaces: z.number().int().describe('Places with a ticket'),
+  missingTickets: z.boolean().describe('Paid (or released unpaid) but not every place has a ticket'),
+  formsNeeded: z.number().int().describe('Attendee forms still holding the tickets back'),
+  formWaived: z.boolean().describe('The form was left for later'),
+  ticketsReleased: z.boolean().describe('Tickets issued before it was paid'),
+  complimentary: z.number().describe('Balance written off'),
+  tickets: z.array(ticketRow),
+});
+
+export const eventCorrections = defineRoute({
+  method: 'get', path: '/corrections/events/:id', tag: 'Corrections', summary: 'An event\'s registrations, with what needs putting right',
+  description: 'Every registration that isn\'t cancelled — closed and past events too — with its balance, forms still to fill in, tickets and check-ins.',
+  access: 'admin', params: idParams,
+  response: single(z.object({
+    event: z.object({
+      id, title: z.string(), startDate: z.coerce.date(), endDate: z.coerce.date(), closed: z.boolean(),
+      formRequired: z.boolean(), sessions: z.array(z.object({ id, label: z.string(), startsAt: z.coerce.date() })),
+    }),
+    registrations: z.array(registrationRow),
+  })),
+  async handler({ params }) { return { data: await corrections.eventCorrections(params.id) }; },
+});
+
+export const issueMissing = defineRoute({
+  method: 'post', path: '/corrections/events/:id/issue-missing', tag: 'Corrections', summary: 'Issue every missing ticket at an event',
+  description: 'For each paid registration (or one released unpaid) without all its tickets. Attendee forms still outstanding are left for later.',
+  access: 'admin', params: idParams, body: z.object({ send }),
+  response: single(z.object({ registrations: z.number().int(), tickets: z.number().int(), failed: z.array(z.object({ id, name: z.string(), message: z.string() })) })),
+  async handler({ params, body, user, req }) { return { data: await corrections.issueMissingTickets(params.id, audit(req, user), body) }; },
+});
+
+export const issueTickets = defineRoute({
+  method: 'post', path: '/corrections/registrations/:id/tickets', tag: 'Corrections', summary: 'Issue a registration\'s tickets now',
+  description: '`skipForm` leaves the attendee form for later; `payLater` issues them before it\'s paid (the balance is still owed).',
+  access: 'admin', params: idParams,
+  body: z.object({ skipForm: z.boolean().optional(), payLater: z.boolean().optional(), send, reason }),
+  response: single(z.object({ ticketsIssued: z.number().int(), registration: registrationRow })),
+  async handler({ params, body, user, req }) { return { data: await corrections.issueTickets(params.id, audit(req, user), body) }; },
+});
+
+export const complimentary = defineRoute({
+  method: 'post', path: '/corrections/registrations/:id/complimentary', tag: 'Corrections', summary: 'Make it free',
+  description: 'What\'s still owed is written off as a complimentary discount (income stays what was really paid), it\'s marked paid and its tickets are issued. Not on a closed event.',
+  access: 'admin', params: idParams,
+  body: z.object({ skipForm: z.boolean().optional(), send, reason }),
+  response: single(z.object({ amount: z.number(), ticketsIssued: z.number().int(), registration: registrationRow })),
+  async handler({ params, body, user, req }) { return { data: await corrections.makeComplimentary(params.id, audit(req, user), body) }; },
+});
+
+export const checkIn = defineRoute({
+  method: 'post', path: '/corrections/tickets/:id/check-in', tag: 'Corrections', summary: 'Check a ticket in (or undo it) after the fact',
+  description: 'Any time — after the event or session, or once the event is closed. `present: false` undoes the check-in for that session. Recorded as a manual check-in; no message is sent.',
+  access: 'admin', params: idParams,
+  body: z.object({
+    sessionId: id.nullish().describe('Multi-day events: the session'),
+    people: z.number().int().min(1).max(1000).nullish().describe('How many (default: everyone left on the ticket)'),
+    present: z.boolean().optional().describe('false undoes it'),
+    reason,
+  }),
+  response: single(z.object({ checkedIn: z.number().int(), quantity: z.number().int() })),
+  async handler({ params, body, user, req }) { return { data: await corrections.correctCheckIn(params.id, audit(req, user), body) }; },
+});
+
+export const formLater = defineRoute({
+  method: 'post', path: '/registrations/:id/form-later', tag: 'Registrations', summary: 'Fill in the attendee form later',
+  description: 'At the door: the tickets stop waiting for the required attendee form (issued now if it\'s paid) and the payer is sent a link to fill it in (`notify: false` to not).',
+  access: 'staff', campusScope: 'scopeEvent(registration)', middleware: [campusScope.scopeEvent({ resolve: 'registration' })], params: idParams,
+  body: z.object({ notify: z.boolean().optional() }),
+  response: single(z.object({ ticketsIssued: z.number().int(), sentTo: z.array(z.string()) })),
+  async handler({ params, body, user, req }) { return { data: await corrections.leaveFormForLater(params.id, audit(req, user), body) }; },
+});

backend/tests/corrections.test.ts

@@ -0,0 +1,195 @@
+/**
+ * 1.52.0: tickets no longer go missing at the door. A required attendee form only holds tickets
+ * back until it's filled in or left for later, picked-session bookings need one form per person
+ * (not per session), a form with no questions holds nothing back, and admins can issue tickets
+ * unpaid, make a balance free and check people in after the event (services/corrections.ts).
+ */
+const mockDb: any = {
+  registration: { findUnique: jest.fn(), findMany: jest.fn(), update: jest.fn() },
+  registrationOption: { findMany: jest.fn(), findUnique: jest.fn(), update: jest.fn(), delete: jest.fn() },
+  eventForm: { findUnique: jest.fn() },
+  formResponse: { count: jest.fn() },
+  ticket: { create: jest.fn(), update: jest.fn(), deleteMany: jest.fn(), findMany: jest.fn(), findUnique: jest.fn() },
+  ticketUsage: { create: jest.fn(), deleteMany: jest.fn(), findMany: jest.fn() },
+  eventSession: { findUnique: jest.fn() },
+  event: { findUnique: jest.fn() },
+};
+jest.mock('../src/config/db', () => mockDb);
+const mockAudit = jest.fn();
+jest.mock('../src/utils/adminAudit', () => ({ logAdminAction: (...a: unknown[]) => mockAudit(...a) }));
+const mockReminder = jest.fn(async () => ['email']);
+jest.mock('../src/utils/notifications', () => ({ sendFormReminderMessage: (...a: unknown[]) => (mockReminder as jest.Mock)(...a) }));
+const mockEmailTickets = jest.fn(async () => undefined);
+jest.mock('../src/controllers/ticketController', () => ({ emailTickets: (...a: unknown[]) => (mockEmailTickets as jest.Mock)(...a) }));
+jest.mock('../src/utils/cashupUtils', () => ({ assertEventOpen: jest.fn(async () => undefined) }));
+const mockRecalc = jest.fn(async () => 0);
+jest.mock('../src/utils/coupons', () => ({ recalculateRegistrationDiscount: (...a: unknown[]) => (mockRecalc as jest.Mock)(...a) }));
+const mockDue = jest.fn(() => 300);
+jest.mock('../src/utils/pricing', () => ({ computeRegistrationTotalDue: (...a: unknown[]) => (mockDue as jest.Mock)(...a) }));
+
+// eslint-disable-next-line @typescript-eslint/no-require-imports
+const tickets = require('../src/utils/ticketUtils');
+import * as corrections from '../src/services/corrections';
+
+const admin = { actor: { id: 'adm', role: 'admin' }, ip: '1.2.3.4' };
+const main = { isMainTicket: true };
+const QUESTION_FORM = { isRequired: true, fields: [{ type: 'statement' }, { type: 'text' }] };
+
+/** A registration as generateTicketsForRegistration loads it: one line of `qty` main tickets. */
+const reg = (extra: object = {}, qty = 2) => ({
+  id: 'r1', userId: 'u1', eventId: 'ev1', status: 'paid', formWaivedAt: null, ticketsReleasedAt: null,
+  registrationOptions: [{ id: 'ro1', eventOptionId: 'adult', variantId: null, sessionId: null, quantity: qty, eventOption: main, tickets: [] }],
+  ...extra,
+});
+
+beforeEach(() => {
+  jest.clearAllMocks();
+  mockDb.eventForm.findUnique.mockResolvedValue(null);
+  mockDb.formResponse.count.mockResolvedValue(0);
+  mockDb.registrationOption.findMany.mockResolvedValue([{ id: 'ro1', quantity: 2, tickets: [], attendees: [] }]);
+  mockDb.ticket.create.mockImplementation(async ({ data }: any) => data);
+});
+
+describe('which forms hold tickets back', () => {
+  test('a picked-session booking counts its people once, not once per session', () => {
+    const lines = [
+      { eventOptionId: 'day', variantId: null, sessionId: 's1', quantity: 2, eventOption: main },
+      { eventOptionId: 'day', variantId: null, sessionId: 's2', quantity: 2, eventOption: main },
+      { eventOptionId: 'day', variantId: null, sessionId: 's3', quantity: 1, eventOption: main },
+      { eventOptionId: 'adult', variantId: null, sessionId: null, quantity: 3, eventOption: main },
+      { eventOptionId: 'tshirt', variantId: null, sessionId: null, quantity: 4, eventOption: { isMainTicket: false } },
+    ];
+    expect(tickets.formPlaces(lines)).toBe(5);
+  });
+
+  test('only a required form with a question to answer counts', () => {
+    expect(tickets.formNeedsAnswers(QUESTION_FORM)).toBe(true);
+    expect(tickets.formNeedsAnswers({ isRequired: true, fields: [{ type: 'statement' }, { type: 'paragraph' }] })).toBe(false);
+    expect(tickets.formNeedsAnswers({ isRequired: false, fields: [{ type: 'text' }] })).toBe(false);
+    expect(tickets.formNeedsAnswers(null)).toBe(false);
+  });
+
+  test('forms still needed: places less the forms in; none once left for later', async () => {
+    mockDb.eventForm.findUnique.mockResolvedValue(QUESTION_FORM);
+    mockDb.formResponse.count.mockResolvedValue(1);
+    expect(await tickets.formsOutstanding(reg({}, 3))).toBe(2);
+    expect(await tickets.formsOutstanding(reg({ formWaivedAt: new Date() }, 3))).toBe(0);
+  });
+});
+
+describe('generating tickets', () => {
+  test('a required form not filled in holds them back', async () => {
+    mockDb.registration.findUnique.mockResolvedValue(reg());
+    mockDb.eventForm.findUnique.mockResolvedValue(QUESTION_FORM);
+    expect(await tickets.generateTicketsForRegistration('r1')).toEqual([]);
+    expect(mockDb.ticket.create).not.toHaveBeenCalled();
+  });
+
+  test('…until the form is left for later', async () => {
+    mockDb.registration.findUnique.mockResolvedValue(reg({ formWaivedAt: new Date() }));
+    mockDb.eventForm.findUnique.mockResolvedValue(QUESTION_FORM);
+    expect(await tickets.generateTicketsForRegistration('r1')).toHaveLength(1);
+  });
+
+  test('a form with only statements and headings holds nothing back', async () => {
+    mockDb.registration.findUnique.mockResolvedValue(reg());
+    mockDb.eventForm.findUnique.mockResolvedValue({ isRequired: true, fields: [{ type: 'statement' }] });
+    expect(await tickets.generateTicketsForRegistration('r1')).toHaveLength(1);
+  });
+
+  test('unpaid: none, unless an admin released them (and never when cancelled)', async () => {
+    mockDb.registration.findUnique.mockResolvedValueOnce(reg({ status: 'pending' }));
+    expect(await tickets.generateTicketsForRegistration('r1')).toEqual([]);
+    mockDb.registration.findUnique.mockResolvedValueOnce(reg({ status: 'partial_paid', ticketsReleasedAt: new Date() }));
+    expect(await tickets.generateTicketsForRegistration('r1')).toHaveLength(1);
+    mockDb.registration.findUnique.mockResolvedValueOnce(reg({ status: 'cancelled', ticketsReleasedAt: new Date() }));
+    expect(await tickets.generateTicketsForRegistration('r1')).toEqual([]);
+  });
+});
+
+describe('Fill in later', () => {
+  test('stops the tickets waiting, issues and sends them, and sends the form link', async () => {
+    let waived: Date | null = null;
+    mockDb.registration.findUnique.mockImplementation(async () => reg({ formWaivedAt: waived }));
+    mockDb.registration.update.mockImplementation(async ({ data }: any) => { waived = data.formWaivedAt; });
+    mockDb.eventForm.findUnique.mockResolvedValue(QUESTION_FORM);
+    const out = await corrections.leaveFormForLater('r1', { actor: { id: 'st', role: 'staff' } });
+    expect(waived).toBeInstanceOf(Date);
+    expect(out).toEqual({ ticketsIssued: 1, sentTo: ['email'] });
+    expect(mockEmailTickets).toHaveBeenCalledTimes(1);
+    expect(mockReminder).toHaveBeenCalledWith('r1');
+    expect(mockAudit).toHaveBeenCalledWith(expect.objectContaining({ action: 'attendee_form_waived', targetId: 'r1' }));
+  });
+});
+
+describe('issuing tickets as an admin', () => {
+  test('unpaid needs "pay later"', async () => {
+    mockDb.registration.findUnique.mockResolvedValue(reg({ status: 'pending' }));
+    await expect(corrections.issueTickets('r1', admin, {})).rejects.toThrow('isn\'t paid yet');
+  });
+
+  test('a form still outstanding is refused unless it\'s left for later — and nothing is changed', async () => {
+    mockDb.registration.findUnique.mockResolvedValue(reg({ status: 'pending' }));
+    mockDb.eventForm.findUnique.mockResolvedValue(QUESTION_FORM);
+    await expect(corrections.issueTickets('r1', admin, { payLater: true })).rejects.toThrow('2 attendee forms are still to fill in');
+    expect(mockDb.registration.update).not.toHaveBeenCalled();
+  });
+
+  test('pay later releases them with the balance still owed', async () => {
+    mockDb.registration.findUnique.mockResolvedValue(reg({ status: 'pending' }));
+    mockDb.event.findUnique.mockResolvedValue({ id: 'ev1', scheduleType: 'single', sessions: [], form: null });
+    await corrections.issueTickets('r1', admin, { payLater: true, reason: 'Pays on Friday' }).catch(() => undefined);
+    expect(mockDb.registration.update).toHaveBeenCalledWith(expect.objectContaining({ data: expect.objectContaining({ ticketsReleasedAt: expect.any(Date), ticketsReleasedById: 'adm' }) }));
+    expect(mockDb.registration.update.mock.calls[0][0].data.status).toBeUndefined();
+    expect(mockAudit).toHaveBeenCalledWith(expect.objectContaining({ action: 'tickets_issued_override', metadata: expect.objectContaining({ payLater: true, reason: 'Pays on Friday' }) }));
+  });
+
+  test('make it free writes the balance off as a discount and marks it paid', async () => {
+    mockDb.registration.findUnique.mockImplementation(async (q: any) => (q.include?.payments
+      ? { ...reg({ status: 'partial_paid' }), complimentaryDiscount: 0, payments: [{ amount: 100 }] }
+      : reg({ status: 'partial_paid' })));
+    mockDb.event.findUnique.mockResolvedValue({ id: 'ev1', scheduleType: 'single', sessions: [], form: null });
+    const out = await corrections.makeComplimentary('r1', admin, { reason: 'Speaker' }).catch((e: Error) => e);
+    expect(mockDb.registration.update).toHaveBeenCalledWith(expect.objectContaining({ data: expect.objectContaining({ complimentaryDiscount: 200 }) }));
+    expect(mockRecalc).toHaveBeenCalledWith('r1');
+    expect(mockDb.registration.update).toHaveBeenCalledWith(expect.objectContaining({ data: expect.objectContaining({ status: 'paid' }) }));
+    expect(mockAudit).toHaveBeenCalledWith(expect.objectContaining({ action: 'registration_complimentary', metadata: expect.objectContaining({ amount: 200 }) }));
+    expect(out).toMatchObject({ amount: 200 });
+  });
+});
+
+describe('check-in after the event', () => {
+  const ticket = (extra: object = {}) => ({
+    id: 't1', eventId: 'ev1', quantity: 2, usages: [], event: { id: 'ev1', scheduleType: 'single' },
+    registrationOption: { sessionId: null, sessionIds: [], registration: { status: 'paid' } }, ...extra,
+  });
+
+  test('checks everyone left in as a manual check-in, with no window or closed-event check', async () => {
+    mockDb.ticket.findUnique.mockResolvedValue(ticket({ usages: [{ id: 'u0', quantityRedeemed: 1, sessionId: null }] }));
+    mockDb.ticketUsage.findMany.mockResolvedValue([{ quantityRedeemed: 1, sessionId: null }, { quantityRedeemed: 1, sessionId: null }]);
+    const out = await corrections.correctCheckIn('t1', admin, {});
+    expect(mockDb.ticketUsage.create).toHaveBeenCalledWith({ data: { ticketId: 't1', scannedById: 'adm', quantityRedeemed: 1, sessionId: null, manual: true } });
+    expect(mockDb.ticket.update).toHaveBeenCalledWith(expect.objectContaining({ data: expect.objectContaining({ isUsed: true }) }));
+    expect(out).toEqual({ checkedIn: 2, quantity: 2 });
+    expect(mockAudit).toHaveBeenCalledWith(expect.objectContaining({ action: 'checkin_corrected' }));
+  });
+
+  test('undo removes the check-ins; a full ticket can\'t be checked in again', async () => {
+    mockDb.ticket.findUnique.mockResolvedValue(ticket({ usages: [{ id: 'u0', quantityRedeemed: 2, sessionId: null }] }));
+    await expect(corrections.correctCheckIn('t1', admin, {})).rejects.toThrow('already checked in');
+    mockDb.ticketUsage.findMany.mockResolvedValue([]);
+    await corrections.correctCheckIn('t1', admin, { present: false });
+    expect(mockDb.ticketUsage.deleteMany).toHaveBeenCalledWith({ where: { id: { in: ['u0'] } } });
+  });
+
+  test('multi-day: the session must be the event\'s and on the ticket', async () => {
+    mockDb.ticket.findUnique.mockResolvedValue(ticket({ event: { id: 'ev1', scheduleType: 'sessions' }, registrationOption: { sessionId: 's1', sessionIds: [], registration: { status: 'paid' } } }));
+    await expect(corrections.correctCheckIn('t1', admin, {})).rejects.toThrow('Choose one of this event');
+    mockDb.eventSession.findUnique.mockResolvedValue({ id: 's2', eventId: 'ev1', cancelledAt: null });
+    await expect(corrections.correctCheckIn('t1', admin, { sessionId: 's2' })).rejects.toThrow('isn\'t booked for this session');
+    mockDb.eventSession.findUnique.mockResolvedValue({ id: 's1', eventId: 'ev1', cancelledAt: null });
+    mockDb.ticketUsage.findMany.mockResolvedValue([{ quantityRedeemed: 2, sessionId: 's1' }]);
+    await corrections.correctCheckIn('t1', admin, { sessionId: 's1' });
+    expect(mockDb.ticketUsage.create).toHaveBeenCalledWith({ data: expect.objectContaining({ sessionId: 's1', manual: true, quantityRedeemed: 2 }) });
+  });
+});

docs/HANDOVER.md

@@ -1,6 +1,6 @@
 # Handover — where things stand and how to carry on
 
-Last updated: 2026-10-30, after **1.51.17** (and Hub 1.5.0). The plan itself is in
+Last updated: 2026-11-02, after **1.52.0** (and Hub 1.5.0). The plan itself is in
 [ROADMAP-v2.md](./ROADMAP-v2.md) (decisions table at the end); the previous round of
 features is in [FEATURES-ROUND-1.md](./FEATURES-ROUND-1.md).
 
@@ -14,6 +14,7 @@ encrypted settings unreadable or break existing installs.
 
 | Version | What |
 |---------|------|
+| 1.52.0 | **Urgent fix + Corrections:** required attendee forms no longer leave paid door/manual registrations without tickets — popup with "Fill in later" (`Registration.formWaivedAt`, `POST /api/v2/registrations/{id}/form-later`); one form per person on picked sessions; forms with no questions don't hold tickets; kiosk asks for the forms the server says are missing. Admin **Corrections** page (`src/services/corrections.ts`, `/api/v2/corrections/…`): issue missing tickets, pay later (`ticketsReleasedAt`), make it free (`complimentaryDiscount`), check in after the event. Migration `20261102120000_corrections`. e2e `e2e/corrections.spec.ts` |
 | 1.51.17 | **Security:** forgot-password and sign-in don't reveal whether an account exists (same answer, status and timing); forgot-password rate-limited |
 | 1.51.16 | **Incoming webhooks and message links on v2** — `src/v2/links.ts` (`/api/v2/webhooks/…`, one-click unsubscribe, 308s for old links); provider URLs and email links point at v2 |
 | 1.51.15 | **Privacy and admin on v2** — `resources/adminPrivacy.ts`; every frontend call on v2; impersonation end/log allowed on v2 while read-only |

e2e/corrections.spec.ts

@@ -0,0 +1,126 @@
+import { test, expect, loginAs, api, seed, pickEvent } from "./fixtures";
+import type { Page } from "@playwright/test";
+
+// 1.52.0: a required attendee form no longer leaves paid door registrations without tickets,
+// and admins can put things right afterwards (Corrections).
+
+type Reg = { id: string; status: string; formsNeeded?: number; registrationOptions: { tickets?: { id: string }[] }[] };
+type Row = { id: string; user: { name: string }; missingTickets: boolean; formsNeeded: number; balance: number; status: string; tickets: { id: string; checkedIn: Record<string, number> }[] };
+
+const ticketsOn = (r: Reg) => r.registrationOptions.reduce((n, o) => n + (o.tickets || []).length, 0);
+
+async function register(page: Page, name: string, email: string): Promise<Reg> {
+  const res = await api<{ data: Reg }>(page, "supervisor", "POST", "/api/v2/registrations/manual", {
+    eventId: seed().events.form, options: [{ eventOptionId: seed().formOptionId, quantity: 1 }],
+    user: { name, email }, skipActivationNotice: true,
+  });
+  return res.data;
+}
+const full = async (page: Page, id: string) => (await api<{ data: Reg }>(page, "supervisor", "GET", `/api/v2/registrations/${id}/full`)).data;
+const pay = (page: Page, id: string, amount = 200) => api<{ data: { formsNeeded?: number } }>(page, "supervisor", "POST", "/api/v2/payments", { registrationId: id, amount, method: "cash" });
+const rows = async (page: Page, eventId: string) => (await api<{ data: { registrations: Row[] } }>(page, "admin", "GET", `/api/v2/corrections/events/${eventId}`)).data.registrations;
+
+test.describe("required attendee forms at the door", () => {
+  test("paid at the door: the form holds the tickets back until it's filled in or left for later", async ({ page }) => {
+    const reg = await register(page, "Door Formless", "door-formless@e2e.test");
+    expect(reg.formsNeeded).toBe(1);
+    const paid = await pay(page, reg.id);
+    expect(paid.data.formsNeeded).toBe(1);
+    expect(ticketsOn(await full(page, reg.id))).toBe(0);
+
+    const later = await api<{ data: { ticketsIssued: number } }>(page, "staff", "POST", `/api/v2/registrations/${reg.id}/form-later`, { notify: false });
+    expect(later.data.ticketsIssued).toBe(1);
+    expect(ticketsOn(await full(page, reg.id))).toBe(1);
+  });
+
+  test("at the door the form pops up; filling it in issues the tickets once paid", async ({ page }) => {
+    await loginAs(page, "supervisor");
+    await page.goto("/dashboard/supervisor/at-the-door");
+    await page.waitForLoadState("networkidle");
+    await pickEvent(page, "E2E Camp Weekend");
+    await page.waitForLoadState("networkidle");
+
+    await page.getByPlaceholder("Name, email or phone…").fill("Door Camper");
+    await page.getByText('New attendee "Door Camper"…').click();
+    await page.getByPlaceholder("Email address").fill("door-camper@e2e.test");
+    await page.getByRole("button", { name: "Next — Choose Items" }).click();
+    await page.getByRole("button", { name: "Confirm Registration" }).click();
+
+    const popup = page.getByRole("dialog", { name: /Attendee form/ });
+    await expect(popup).toBeVisible();
+    await expect(popup.getByText("About you")).toBeVisible();
+    await popup.getByRole("button", { name: "Save form" }).click();
+    await expect(popup.getByText('"Emergency contact" is required.')).toBeVisible();
+    await popup.getByLabel(/Emergency contact/).fill("Mom 082 000 0000");
+    await popup.getByRole("button", { name: "Save form" }).click();
+    await expect(popup).toBeHidden();
+    await expect(page.getByText("Attendee form saved.")).toBeVisible();
+
+    await page.getByRole("button", { name: "Full" }).click();
+    await page.getByRole("button", { name: "Capture Payment" }).click();
+    await expect(page.getByText("Payment recorded — tickets sent.")).toBeVisible();
+    await expect(page.getByRole("button", { name: /^Check In 1/ })).toBeVisible();
+  });
+
+  test("self-service kiosk: the visitor fills in the form and is registered", async ({ page }) => {
+    await page.goto("/self-service");
+    await page.getByPlaceholder("supervisor@example.com").fill(seed().users.supervisor.email);
+    await page.getByPlaceholder("••••••••").fill("E2e-password-123");
+    await page.getByRole("button", { name: "Sign In" }).click();
+    await pickEvent(page, "E2E Camp Weekend");
+    await page.getByRole("button", { name: "Start Kiosk" }).click();
+
+    await page.getByPlaceholder("john@example.com").fill("kiosk-camper@e2e.test");
+    await page.getByPlaceholder("John Smith").fill("Kiosk Camper");
+    await page.getByRole("button", { name: /^Add one / }).first().click();
+    await page.getByRole("button", { name: "Next — Fill in Form" }).click();
+    await expect(page.getByRole("heading", { name: "Attendee Information" })).toBeVisible();
+    // A heading is text to read, not a box to fill in.
+    await expect(page.getByText("About you")).toBeVisible();
+    await expect(page.locator("textarea")).toHaveCount(0);
+    await page.getByLabel(/Emergency contact/).fill("Dad 082 111 1111");
+    await page.getByRole("button", { name: "Complete Registration" }).click();
+    await expect(page.getByRole("heading", { name: "You're Registered!" })).toBeVisible();
+  });
+});
+
+test.describe("Corrections (admins)", () => {
+  test("issue every missing ticket at an event in one go", async ({ page }) => {
+    const reg = await register(page, "Missing Tickets", "missing-tickets@e2e.test");
+    await pay(page, reg.id);
+    expect((await rows(page, seed().events.form)).find(r => r.id === reg.id)).toMatchObject({ missingTickets: true, formsNeeded: 1 });
+
+    const out = await api<{ data: { registrations: number; tickets: number } }>(page, "admin", "POST", `/api/v2/corrections/events/${seed().events.form}/issue-missing`, {});
+    expect(out.data.tickets).toBeGreaterThanOrEqual(1);
+    expect((await rows(page, seed().events.form)).find(r => r.id === reg.id)).toMatchObject({ missingTickets: false, formsNeeded: 0 });
+  });
+
+  test("tickets before payment, and making a balance free", async ({ page }) => {
+    const later = await register(page, "Pays Later", "pays-later@e2e.test");
+    const res = await api<{ data: { ticketsIssued: number; registration: Row } }>(page, "admin", "POST", `/api/v2/corrections/registrations/${later.id}/tickets`, { payLater: true, skipForm: true, reason: "Pays on Friday" });
+    expect(res.data.ticketsIssued).toBe(1);
+    expect(res.data.registration).toMatchObject({ status: "pending", balance: 200 });
+
+    const comp = await register(page, "On The House", "on-the-house@e2e.test");
+    await pay(page, comp.id, 50);
+    const free = await api<{ data: { amount: number; registration: Row } }>(page, "admin", "POST", `/api/v2/corrections/registrations/${comp.id}/complimentary`, { skipForm: true, reason: "Speaker" });
+    expect(free.data.amount).toBe(150);
+    expect(free.data.registration).toMatchObject({ status: "paid", balance: 0 });
+    expect(free.data.registration.tickets).toHaveLength(1);
+
+    // Not for staff or supervisors.
+    await expect(api(page, "supervisor", "GET", `/api/v2/corrections/events/${seed().events.form}`)).rejects.toThrow("403");
+  });
+
+  test("check someone in after the event is over", async ({ page }) => {
+    await loginAs(page, "admin");
+    await page.goto(`/dashboard/admin/corrections?event=${seed().events.past}`);
+    await page.getByRole("button", { name: /^Not checked in/ }).click();
+    const card = page.locator("div.border.rounded-xl", { hasText: "Lerato Late" });
+    await expect(card.getByText("Checked in: 0/2")).toBeVisible();
+    await card.getByRole("button", { name: "Check in" }).click();
+    await expect(page.getByText("Lerato Late: checked in.")).toBeVisible();
+    const [row] = (await rows(page, seed().events.past)).filter(r => r.user.name === "Lerato Late");
+    expect(row.tickets[0].checkedIn.event).toBe(2);
+  });
+});

e2e/fixtures.ts

@@ -5,9 +5,10 @@ import path from "path";
 export type Role = "admin" | "supervisor" | "staff" | "user";
 export type Seed = {
   users: Record<Role, { id: string; name: string; email: string; token: string }>;
-  events: { free: string; paid: string; course: string; dropIn: string; conference: string; kids: string; serving: string };
+  events: { free: string; paid: string; course: string; dropIn: string; conference: string; kids: string; serving: string; form: string; past: string };
   campuses: Record<"north" | "south", { id: string; slug: string }>;
   northTicketQr: string;
+  formOptionId: string;
   course: { sessions: { id: string; label: string }[]; ticketId: string; qrCode: string };
   unsubscribeToken: string;
   newsPromptUser: { id: string; token: string };

e2e/support/prepare-db.js

@@ -187,11 +187,43 @@ async function seed(url) {
   await generateTicketsForRegistration(northReg.id);
   const northTicket = await prisma.ticket.findFirst({ where: { registrationOption: { registrationId: northReg.id } } });
 
+  // Corrections (corrections.spec.ts): a paid camp with a required attendee form, and an event
+  // that ended yesterday with someone who was never checked in. Hidden, like kids/serving.
+  const formEvent = await prisma.event.create({
+    data: {
+      title: 'E2E Camp Weekend', description: 'A camp with a required attendee form.', startDate: at(5, 7), endDate: at(6, 15),
+      price: 200, isHidden: true, createdById: users.supervisor.id,
+      eventOptions: { create: [{ name: 'Camp ticket', price: 200, isMainTicket: true }] },
+      form: { create: { isRequired: true, fields: { create: [
+        { type: 'paragraph', label: 'About you', order: 0 },
+        { type: 'text', label: 'Emergency contact', isRequired: true, order: 1 },
+      ] } } },
+    },
+    include: { eventOptions: true },
+  });
+  const pastEvent = await prisma.event.create({
+    data: {
+      title: 'E2E Last Sunday', description: 'It ended yesterday.', startDate: at(-1, 7), endDate: at(-1, 10),
+      price: 0, isHidden: true, createdById: users.supervisor.id,
+      eventOptions: { create: [{ name: 'Entry', price: 0, isMainTicket: true }] },
+    },
+    include: { eventOptions: true },
+  });
+  const latecomer = await mk('user', 'Lerato Late', 'late@e2e.test', '0820000009');
+  const lateReg = await prisma.registration.create({
+    data: {
+      userId: latecomer.id, eventId: pastEvent.id, status: 'paid',
+      registrationOptions: { create: [{ eventOptionId: pastEvent.eventOptions[0].id, quantity: 2, priceSnapshot: 0, tranches: { create: [{ quantity: 2, priceSnapshot: 0 }] } }] },
+    },
+  });
+  await generateTicketsForRegistration(lateReg.id);
+
   const out = {
     users: Object.fromEntries(Object.entries(users).map(([k, u]) => [k, { id: u.id, name: u.name, email: u.email, token: generateToken(u.id, u.role, u.tokenVersion || 0) }])),
-    events: { free: free.id, paid: paid.id, course: course.id, dropIn: dropIn.id, conference: conference.id, kids: kids.id, serving: serving.id },
+    events: { free: free.id, paid: paid.id, course: course.id, dropIn: dropIn.id, conference: conference.id, kids: kids.id, serving: serving.id, form: formEvent.id, past: pastEvent.id },
     campuses: { north: { id: north.id, slug: north.slug }, south: { id: south.id, slug: south.slug } },
     northTicketQr: northTicket.qrCode,
+    formOptionId: formEvent.eventOptions[0].id,
     course: { sessions: course.sessions.map(s => ({ id: s.id, label: s.label })), ticketId: ticket.id, qrCode: ticket.qrCode },
     // An account that has never answered the news question (asked once after login).
     newsPromptUser: await (async () => {

frontend/package-lock.json

@@ -1,12 +1,12 @@
 {
   "name": "hope-events-frontend",
-  "version": "1.51.17",
+  "version": "1.52.0",
   "lockfileVersion": 3,
   "requires": true,
   "packages": {
     "": {
       "name": "hope-events-frontend",
-      "version": "1.51.17",
+      "version": "1.52.0",
       "dependencies": {
         "@dnd-kit/core": "^6.3.1",
         "@hookform/resolvers": "^5.2.1",

frontend/package.json

@@ -1,6 +1,6 @@
 {
   "name": "hope-events-frontend",
-  "version": "1.51.17",
+  "version": "1.52.0",
   "private": true,
   "scripts": {
     "dev": "next dev",

frontend/src/app/dashboard/admin/audit-log/page.tsx

@@ -80,6 +80,10 @@ const ACTION_LABELS: Record<string, string> = {
   registrations_bulk: "Bulk action on registrations",
   attendance_marked: "Attendance marked",
   attendance_unmarked: "Attendance unmarked",
+  attendee_form_waived: "Attendee form left for later",
+  tickets_issued_override: "Tickets issued by an admin (correction)",
+  registration_complimentary: "Balance made complimentary",
+  checkin_corrected: "Check-in corrected after the fact",
   certificate_issued: "Certificate issued",
   certificate_revoked: "Certificate revoked",
   event_sessions_changed: "Event sessions changed",

frontend/src/app/dashboard/admin/corrections/page.tsx

@@ -0,0 +1,408 @@
+"use client";
+
+import React, { Suspense, useCallback, useEffect, useMemo, useState } from "react";
+import { useRouter, useSearchParams } from "next/navigation";
+import { Wrench, AlertTriangle, CheckCircle2, Ticket, FileText } from "lucide-react";
+import { useAuth } from "@/hooks/useAuth";
+import { useDismissingState } from "@/hooks/useDismissingState";
+import { fetchEvent, fetchManagedEvents } from "@/lib/api";
+import { apiV2Data } from "@/lib/apiV2";
+import { errorMessage } from "@/lib/utils";
+import { BackLink } from "@/components/shared/BackLink";
+import { EventPicker } from "@/components/shared/EventPicker";
+import { AttendeeFormModal, type AttendeeFormDef } from "@/components/shared/AttendeeFormModal";
+import type { Event } from "@/types";
+
+// GET /api/v2/corrections/events/{id} (services/corrections.ts)
+type CorrectionTicket = {
+  id: string; qrCode: string; label: string; isMainTicket: boolean; name: string; quantity: number;
+  sessionIds: string[]; checkedIn: Record<string, number>;
+};
+type CorrectionRow = {
+  id: string; status: string; createdAt: string;
+  user: { id: string; name: string; email: string | null; phoneNumber: string | null };
+  totalDue: number; paid: number; balance: number; places: number; ticketPlaces: number;
+  missingTickets: boolean; formsNeeded: number; formWaived: boolean; ticketsReleased: boolean; complimentary: number;
+  tickets: CorrectionTicket[];
+};
+type CorrectionEvent = { id: string; title: string; startDate: string; endDate: string; closed: boolean; formRequired: boolean; sessions: { id: string; label: string; startsAt: string }[] };
+type Filter = "attention" | "unpaid" | "not_checked_in" | "all";
+
+const WHOLE_EVENT = "event";
+const rand = (n: number) => `R ${(n || 0).toFixed(2)}`;
+const notCheckedIn = (r: CorrectionRow) => r.tickets.some(t => t.isMainTicket && t.sessionIds.some(s => (t.checkedIn[s] || 0) < t.quantity));
+const needsAttention = (r: CorrectionRow) => r.missingTickets || r.formsNeeded > 0 || (r.balance > 0 && r.tickets.length === 0);
+
+/** One registration: what's wrong with it, and the fixes. */
+function RegistrationCard({ row, event, form, token, onChanged, onMessage }: {
+  row: CorrectionRow; event: CorrectionEvent; form: AttendeeFormDef; token: string;
+  onChanged: () => void; onMessage: (ok: boolean, text: string) => void;
+}) {
+  const [action, setAction] = useState<"none" | "tickets" | "free">("none");
+  const [skipForm, setSkipForm] = useState(row.formsNeeded > 0);
+  const [send, setSend] = useState(false);
+  const [reason, setReason] = useState("");
+  const [busy, setBusy] = useState(false);
+  const [showForm, setShowForm] = useState(false);
+  const unpaid = row.status !== "paid" && !row.ticketsReleased;
+
+  const run = async () => {
+    setBusy(true);
+    try {
+      if (action === "free") {
+        const res = await (apiV2Data("post", "/corrections/registrations/{id}/complimentary", {
+          params: { id: row.id }, authToken: token, body: { skipForm, send, reason: reason || null },
+        }) as Promise<{ amount: number; ticketsIssued: number }>);
+        onMessage(true, `${row.user.name}: ${rand(res.amount)} made complimentary${res.ticketsIssued ? ` — ${res.ticketsIssued} ticket(s) issued` : ""}.`);
+      } else {
+        const res = await (apiV2Data("post", "/corrections/registrations/{id}/tickets", {
+          params: { id: row.id }, authToken: token, body: { skipForm, payLater: unpaid, send, reason: reason || null },
+        }) as Promise<{ ticketsIssued: number }>);
+        onMessage(true, `${row.user.name}: ${res.ticketsIssued ? `${res.ticketsIssued} ticket(s) issued` : "tickets are up to date"}${unpaid ? " — the balance is still owed" : ""}.`);
+      }
+      setAction("none");
+      setReason("");
+      onChanged();
+    } catch (e) {
+      onMessage(false, errorMessage(e) || "That didn't work.");
+    } finally {
+      setBusy(false);
+    }
+  };
+
+  const chips: { text: string; tone: string }[] = [];
+  if (row.missingTickets) chips.push({ text: `Missing tickets (${row.ticketPlaces} of ${row.places})`, tone: "bg-red-50 text-red-700" });
+  if (row.formsNeeded > 0) chips.push({ text: `${row.formsNeeded} form${row.formsNeeded === 1 ? "" : "s"} to fill in`, tone: "bg-amber-50 text-amber-700" });
+  if (row.balance > 0) chips.push({ text: `Owes ${rand(row.balance)}`, tone: "bg-orange-50 text-orange-700" });
+  if (row.formWaived) chips.push({ text: "Form left for later", tone: "bg-gray-100 text-gray-600" });
+  if (row.ticketsReleased) chips.push({ text: "Tickets issued before payment", tone: "bg-blue-50 text-blue-700" });
+  if (row.complimentary > 0) chips.push({ text: `Complimentary ${rand(row.complimentary)}`, tone: "bg-emerald-50 text-emerald-700" });
+
+  return (
+    <div className="border rounded-xl bg-white shadow-sm p-4">
+      <div className="flex flex-wrap items-start justify-between gap-2">
+        <div className="min-w-0">
+          <div className="font-semibold text-gray-900">{row.user.name || "Guest"}</div>
+          <div className="text-xs text-gray-500 break-all">{[row.user.email, row.user.phoneNumber].filter(Boolean).join(" · ") || "No contact details"}</div>
+        </div>
+        <div className="text-right text-xs text-gray-600">
+          <div><span className="font-medium capitalize">{row.status.replace("_", " ")}</span> · {rand(row.paid)} of {rand(row.totalDue)}</div>
+          <div className="text-gray-400">#{row.id.slice(0, 8)}</div>
+        </div>
+      </div>
+
+      {chips.length > 0 && (
+        <div className="flex flex-wrap gap-1.5 mt-2">
+          {chips.map(c => <span key={c.text} className={`text-[11px] px-2 py-0.5 rounded-full ${c.tone}`}>{c.text}</span>)}
+        </div>
+      )}
+
+      <div className="flex flex-wrap gap-2 mt-3">
+        {row.formsNeeded > 0 && (
+          <button type="button" onClick={() => setShowForm(true)} className="px-3 py-1.5 text-xs rounded border bg-white hover:bg-gray-50 inline-flex items-center gap-1">
+            <FileText className="w-3.5 h-3.5" /> Fill in form
+          </button>
+        )}
+        {(row.missingTickets || unpaid || row.formsNeeded > 0) && (
+          <button type="button" onClick={() => { setAction(action === "tickets" ? "none" : "tickets"); setSkipForm(row.formsNeeded > 0); }} className={`px-3 py-1.5 text-xs rounded border inline-flex items-center gap-1 ${action === "tickets" ? "bg-brand-600 text-white border-brand-600" : "bg-white hover:bg-gray-50"}`}>
+            <Ticket className="w-3.5 h-3.5" /> {unpaid ? "Issue tickets — pay later" : "Issue tickets"}
+          </button>
+        )}
+        {row.balance > 0 && !event.closed && (
+          <button type="button" onClick={() => { setAction(action === "free" ? "none" : "free"); setSkipForm(row.formsNeeded > 0); }} className={`px-3 py-1.5 text-xs rounded border ${action === "free" ? "bg-emerald-600 text-white border-emerald-600" : "bg-white hover:bg-gray-50"}`}>
+            Make it free ({rand(row.balance)})
+          </button>
+        )}
+      </div>
+
+      {action !== "none" && (
+        <div className="mt-3 border rounded-lg p-3 bg-gray-50 space-y-2 text-sm">
+          <p className="text-xs text-gray-600">
+            {action === "free"
+              ? `${rand(row.balance)} is written off as a complimentary discount — income stays ${rand(row.paid)} — and the registration is marked paid.`
+              : unpaid
+                ? `The tickets are issued now. ${rand(row.balance)} is still owed and shows as outstanding until it's paid.`
+                : "Issues the tickets this registration is missing."}
+          </p>
+          {row.formsNeeded > 0 && (
+            <label className="flex items-center gap-2 text-xs">
+              <input type="checkbox" checked={skipForm} onChange={e => setSkipForm(e.target.checked)} />
+              Leave the attendee form for later (otherwise the tickets wait for it)
+            </label>
+          )}
+          <label className="flex items-center gap-2 text-xs">
+            <input type="checkbox" checked={send} onChange={e => setSend(e.target.checked)} />
+            Send the tickets to {row.user.name || "the attendee"}
+          </label>
+          <label className="block text-xs">
+            <span className="text-gray-600">Reason (kept in the audit log)</span>
+            <input className="mt-1 w-full border rounded px-2 py-1.5 text-sm bg-white" value={reason} onChange={e => setReason(e.target.value)} placeholder={action === "free" ? "e.g. Speaker's spouse" : "e.g. Paid at the door, form on paper"} maxLength={500} />
+          </label>
+          <div className="flex gap-2">
+            <button type="button" disabled={busy} onClick={run} className="px-3 py-1.5 text-xs rounded bg-brand-600 text-white disabled:opacity-50">{busy ? "Working…" : action === "free" ? "Make it free" : "Issue tickets"}</button>
+            <button type="button" disabled={busy} onClick={() => setAction("none")} className="px-3 py-1.5 text-xs rounded border bg-white">Cancel</button>
+          </div>
+        </div>
+      )}
+
+      {row.tickets.length > 0 && (
+        <div className="mt-3 space-y-2">
+          {row.tickets.map(t => <TicketCheckIn key={t.id} ticket={t} event={event} token={token} onChanged={onChanged} onMessage={onMessage} />)}
+        </div>
+      )}
+
+      {showForm && (
+        <AttendeeFormModal
+          registrationId={row.id}
+          form={form}
+          needed={row.formsNeeded}
+          token={token}
+          attendeeName={row.user.name}
+          onDone={({ later, ticketsIssued }) => {
+            setShowForm(false);
+            onMessage(true, `${row.user.name}: ${later ? "form left for later" : "form saved"}${ticketsIssued ? ` — ${ticketsIssued} ticket(s) issued` : ""}.`);
+            onChanged();
+          }}
+        />
+      )}
+    </div>
+  );
+}
+
+/** A ticket's check-ins per session, with check in / undo whatever the time. */
+function TicketCheckIn({ ticket, event, token, onChanged, onMessage }: {
+  ticket: CorrectionTicket; event: CorrectionEvent; token: string;
+  onChanged: () => void; onMessage: (ok: boolean, text: string) => void;
+}) {
+  const [busyKey, setBusyKey] = useState<string | null>(null);
+  const label = (key: string) => key === WHOLE_EVENT ? "Checked in" : (event.sessions.find(s => s.id === key)?.label || "Session");
+
+  const change = async (key: string, present: boolean) => {
+    setBusyKey(key);
+    try {
+      await apiV2Data("post", "/corrections/tickets/{id}/check-in", {
+        params: { id: ticket.id }, authToken: token,
+        body: { sessionId: key === WHOLE_EVENT ? null : key, present },
+      });
+      onMessage(true, `${ticket.name}: ${present ? "checked in" : "check-in undone"}${key === WHOLE_EVENT ? "" : ` for ${label(key)}`}.`);
+      onChanged();
+    } catch (e) {
+      onMessage(false, errorMessage(e) || "That didn't work.");
+    } finally {
+      setBusyKey(null);
+    }
+  };
+
+  return (
+    <div className="border rounded-lg px-3 py-2 text-xs">
+      <div className="flex flex-wrap justify-between gap-1">
+        <span className="font-medium text-gray-800">{ticket.label}{ticket.quantity > 1 ? ` ×${ticket.quantity}` : ""}</span>
+        <span className="text-gray-500">{ticket.name}</span>
+      </div>
+      <div className="mt-1.5 flex flex-wrap gap-2">
+        {ticket.sessionIds.map(key => {
+          const n = ticket.checkedIn[key] || 0;
+          const full = n >= ticket.quantity;
+          return (
+            <span key={key} className="inline-flex items-center gap-1.5 border rounded-full pl-2 pr-1 py-0.5">
+              {full ? <CheckCircle2 className="w-3.5 h-3.5 text-emerald-600" /> : null}
+              <span className={full ? "text-emerald-700" : "text-gray-600"}>{label(key)}: {n}/{ticket.quantity}</span>
+              {!full && (
+                <button type="button" disabled={busyKey === key} onClick={() => change(key, true)} className="px-2 py-0.5 rounded-full bg-brand-600 text-white disabled:opacity-50">
+                  Check in
+                </button>
+              )}
+              {n > 0 && (
+                <button type="button" disabled={busyKey === key} onClick={() => change(key, false)} className="px-2 py-0.5 rounded-full border bg-white disabled:opacity-50">
+                  Undo
+                </button>
+              )}
+            </span>
+          );
+        })}
+      </div>
+    </div>
+  );
+}
+
+function CorrectionsContent() {
+  const { user, token, loading } = useAuth();
+  const router = useRouter();
+  const search = useSearchParams();
+  const [events, setEvents] = useState<Event[]>([]);
+  const [eventId, setEventId] = useState(search.get("event") || "");
+  // Kept with the event they're for, so changing events never shows the last one's.
+  const [loaded, setLoaded] = useState<{ event: CorrectionEvent; registrations: CorrectionRow[] } | null>(null);
+  const [formOf, setFormOf] = useState<{ eventId: string; form: AttendeeFormDef } | null>(null);
+  const data = loaded && loaded.event.id === eventId ? loaded : null;
+  const form = formOf?.eventId === eventId ? formOf.form : null;
+  const [busy, setBusy] = useState(false);
+  const [filter, setFilter] = useState<Filter>("attention");
+  const [query, setQuery] = useState("");
+  const [sendMissing, setSendMissing] = useState(false);
+  const [message, setMessage] = useDismissingState<{ ok: boolean; text: string } | null>(null);
+  const isAdmin = user?.role === "admin";
+
+  useEffect(() => {
+    if (loading) return;
+    if (!user) router.replace("/login");
+  }, [user, loading, router]);
+
+  // Every event — past and closed ones too, newest first.
+  useEffect(() => {
+    if (!token || !isAdmin) return;
+    fetchManagedEvents<Event>(token, { past: true, inactive: true })
+      .then(evs => setEvents([...(evs || [])].sort((a, b) => new Date(b.startDate).getTime() - new Date(a.startDate).getTime())))
+      .catch(() => setEvents([]));
+  }, [token, isAdmin]);
+
+  const load = useCallback(async () => {
+    if (!token || !eventId) return;
+    try {
+      setLoaded(await (apiV2Data("get", "/corrections/events/{id}", { params: { id: eventId }, authToken: token }) as Promise<{ event: CorrectionEvent; registrations: CorrectionRow[] }>));
+    } catch (e) {
+      setMessage({ ok: false, text: errorMessage(e) || "Couldn't load the event." });
+    }
+  }, [token, eventId, setMessage]);
+
+  useEffect(() => { load(); }, [load]);
+  useEffect(() => {
+    if (!eventId) return;
+    fetchEvent<Event>(eventId, { authToken: token || undefined })
+      .then(ev => setFormOf({ eventId, form: ev?.form }))
+      .catch(() => setFormOf({ eventId, form: null }));
+  }, [eventId, token]);
+
+  const rows = useMemo(() => {
+    const q = query.trim().toLowerCase();
+    return (data?.registrations || []).filter(r => {
+      if (filter === "attention" && !needsAttention(r)) return false;
+      if (filter === "unpaid" && !(r.balance > 0)) return false;
+      if (filter === "not_checked_in" && !notCheckedIn(r)) return false;
+      if (!q) return true;
+      return [r.user.name, r.user.email, r.user.phoneNumber, r.id].some(v => String(v || "").toLowerCase().includes(q));
+    });
+  }, [data, filter, query]);
+
+  const counts = useMemo(() => {
+    const regs = data?.registrations || [];
+    return {
+      attention: regs.filter(needsAttention).length,
+      unpaid: regs.filter(r => r.balance > 0).length,
+      not_checked_in: regs.filter(notCheckedIn).length,
+      all: regs.length,
+      missing: regs.filter(r => r.missingTickets).length,
+    };
+  }, [data]);
+
+  const issueMissing = async () => {
+    if (!token || !eventId) return;
+    setBusy(true);
+    try {
+      const res = await (apiV2Data("post", "/corrections/events/{id}/issue-missing", { params: { id: eventId }, authToken: token, body: { send: sendMissing } }) as Promise<{ registrations: number; tickets: number; failed: { name: string; message: string }[] }>);
+      setMessage({
+        ok: res.failed.length === 0,
+        text: `${res.tickets} ticket(s) issued for ${res.registrations} registration(s).${res.failed.length ? ` Not fixed: ${res.failed.map(f => `${f.name} (${f.message})`).join("; ")}` : ""}`,
+      });
+      await load();
+    } catch (e) {
+      setMessage({ ok: false, text: errorMessage(e) || "That didn't work." });
+    } finally {
+      setBusy(false);
+    }
+  };
+
+  const onMessage = useCallback((ok: boolean, text: string) => setMessage({ ok, text }), [setMessage]);
+
+  if (!loading && user && !isAdmin) {
+    return <div className="max-w-4xl mx-auto p-6"><div className="p-3 border rounded bg-yellow-50 text-sm">Corrections are for admins only.</div></div>;
+  }
+
+  const FILTERS: { key: Filter; label: string }[] = [
+    { key: "attention", label: "Needs attention" },
+    { key: "unpaid", label: "Owes money" },
+    { key: "not_checked_in", label: "Not checked in" },
+    { key: "all", label: "All" },
+  ];
+
+  return (
+    <div className="max-w-4xl mx-auto w-full p-4 sm:p-6">
+      <div className="flex items-center gap-3 mb-4">
+        <div className="w-10 h-10 rounded-xl bg-brand-50 flex items-center justify-center shrink-0">
+          <Wrench className="w-5 h-5 text-brand-600" />
+        </div>
+        <div>
+          <BackLink href="/dashboard/admin" />
+          <h1 className="text-2xl font-semibold text-gray-900 mt-0.5">Corrections</h1>
+        </div>
+      </div>
+      <p className="text-sm text-gray-600 mb-4">
+        Put registrations right after the fact: issue tickets held back by an attendee form or still unpaid, make a balance free, and check people in after the event. Everything is kept in the audit log.
+      </p>
+
+      <EventPicker className="w-full sm:w-96 mb-4" events={events} value={eventId} onChange={id => { setEventId(id); setFilter("attention"); }} placeholder="Choose an event (past events too)" />
+
+      {message && (
+        <div role="status" className={`p-3 mb-3 border rounded text-sm ${message.ok ? "bg-emerald-50 text-emerald-800" : "bg-red-50 text-red-700"}`}>{message.text}</div>
+      )}
+
+      {data && (
+        <>
+          <div className="flex flex-wrap items-center gap-2 mb-3 text-xs">
+            {data.event.closed && <span className="px-2 py-0.5 rounded-full bg-gray-100 text-gray-700">Closed (cashed up) — money can&rsquo;t change; tickets and check-ins can</span>}
+            {data.event.formRequired && <span className="px-2 py-0.5 rounded-full bg-amber-50 text-amber-700">Required attendee form</span>}
+            {new Date(data.event.endDate) < new Date() && <span className="px-2 py-0.5 rounded-full bg-gray-100 text-gray-700">Event is over</span>}
+          </div>
+
+          {counts.missing > 0 && (
+            <div className="border border-red-200 bg-red-50 rounded-xl p-4 mb-4">
+              <div className="flex items-start gap-2 text-sm text-red-800">
+                <AlertTriangle className="w-4 h-4 mt-0.5 shrink-0" />
+                <div>
+                  <strong>{counts.missing} paid registration{counts.missing === 1 ? " is" : "s are"} missing tickets.</strong> Issue them all now — attendee forms still outstanding are left for later.
+                </div>
+              </div>
+              <div className="flex flex-wrap items-center gap-3 mt-3">
+                <button type="button" disabled={busy} onClick={issueMissing} className="px-3 py-1.5 text-sm rounded bg-red-600 text-white disabled:opacity-50">
+                  {busy ? "Issuing…" : `Issue all missing tickets (${counts.missing})`}
+                </button>
+                <label className="flex items-center gap-2 text-xs text-red-900">
+                  <input type="checkbox" checked={sendMissing} onChange={e => setSendMissing(e.target.checked)} />
+                  Send them to the attendees
+                </label>
+              </div>
+            </div>
+          )}
+
+          <div className="flex flex-wrap gap-2 mb-3">
+            {FILTERS.map(f => (
+              <button key={f.key} type="button" onClick={() => setFilter(f.key)} className={`px-3 py-1.5 text-xs rounded-full border ${filter === f.key ? "bg-brand-600 text-white border-brand-600" : "bg-white hover:bg-gray-50"}`}>
+                {f.label} ({counts[f.key]})
+              </button>
+            ))}
+            <input className="ml-auto border rounded px-3 py-1.5 text-sm w-full sm:w-56" placeholder="Search name, email, phone" value={query} onChange={e => setQuery(e.target.value)} aria-label="Search registrations" />
+          </div>
+
+          <div className="space-y-3">
+            {rows.map(r => (
+              <RegistrationCard key={r.id} row={r} event={data.event} form={form} token={token!} onChanged={load} onMessage={onMessage} />
+            ))}
+            {rows.length === 0 && (
+              <div className="text-sm text-gray-500 border rounded-xl p-6 text-center bg-white">
+                {filter === "attention" ? "Nothing needs putting right at this event." : "No registrations match."}
+              </div>
+            )}
+          </div>
+        </>
+      )}
+    </div>
+  );
+}
+
+export default function CorrectionsPage() {
+  return (
+    <Suspense fallback={null}>
+      <CorrectionsContent />
+    </Suspense>
+  );
+}

frontend/src/app/dashboard/admin/page.tsx

@@ -8,7 +8,7 @@ import { useVisiblePolling } from "@/hooks/useVisiblePolling";
 import {
   Calendar, Banknote, Gift, Users, Ticket, QrCode, ClipboardList,
   UserPlus, FileText, MessageCircle, BarChart2, Mail, Wallet, DoorOpen, History, TicketPercent, ShieldCheck, ListChecks, WifiOff, BedDouble, Filter, ClipboardCheck, Inbox,
-  Baby, HandHeart, Layers,
+  Baby, HandHeart, Layers, Wrench,
 } from "lucide-react";
 import { StatCard, StatCardRow } from "@/components/shared/StatCard";
 import { QuickActionTile, QuickActionGrid } from "@/components/shared/QuickActionTile";
@@ -48,6 +48,7 @@ const QUICK_ACTIONS = [
   { href: "/dashboard/admin/forms", label: "Attendee forms", description: "View submitted attendee forms", icon: FileText },
   { href: "/dashboard/supervisor/email-attendees", label: "Email attendees", description: "Send a message to attendees of an event", icon: Mail },
   { href: "/dashboard/supervisor/whatsapp-attendees", label: "WhatsApp attendees", description: "Send a WhatsApp message to event attendees", icon: MessageCircle },
+  { href: "/dashboard/admin/corrections", label: "Corrections", description: "Missing tickets, free tickets, forms and late check-ins", icon: Wrench },
   { href: "/dashboard/admin/cashup", label: "Post-event Cashup", description: "Set costs, reconcile takings, and close out events", icon: Wallet },
   { href: "/dashboard/admin/audit-log", label: "Audit log", description: "Review refunds, manual registrations, event and settings changes", icon: History },
   { href: "/dashboard/admin/data-requests", label: "Data requests", description: "POPIA: people asking to correct or delete their information", icon: Inbox },

frontend/src/app/dashboard/supervisor/at-the-door/page.tsx

@@ -19,6 +19,7 @@ import { bookableSessions, choosesSessions, isPickOption, todaysSession } from "
 import { SessionPicker } from "@/components/events/SessionPicker";
 import type { Event, EventOption, PublicBundle, Registration, Ticket as TicketRecord, UserSummary } from "@/types";
 import { EventPicker } from "@/components/shared/EventPicker";
+import { AttendeeFormModal, formsStillNeeded } from "@/components/shared/AttendeeFormModal";
 import { apiV2, apiV2Data } from "@/lib/apiV2";
 
 type NewAttendee = { name: string; email: string | null; phone: string | null; notifPref: "email" | "whatsapp" | "both" };
@@ -198,12 +199,37 @@ export default function AtTheDoorPage() {
     const [info, setInfo] = useDismissingState<string | null>(null);
     const [error, setError] = useDismissingState<string | null>(null);
 
+    // A required attendee form holds the tickets back: it pops up to fill in now, or "Fill in
+    // later" (tickets are issued anyway and the attendee gets a link).
+    const [formPrompt, setFormPrompt] = useState<{ registration: Registration; needed: number } | null>(null);
+    const loadFull = (id: string) => apiV2Data("get", "/registrations/{id}/full", { params: { id }, authToken: token }) as Promise<Registration>;
+    const promptFormFor = (full: Registration) => {
+        const needed = formsStillNeeded(doorEvent?.form, full);
+        if (needed > 0 && full.status !== "cancelled") setFormPrompt({ registration: full, needed });
+        return needed;
+    };
+
     const handleRegistrationCreated = (registration: Registration) => {
         setActiveRegistration(registration); // 🚀 Jump automatically (see effect below)
+        if ((registration.formsNeeded || 0) > 0) setFormPrompt({ registration, needed: registration.formsNeeded || 0 });
     };
 
     const handleRegistrationSelected = (registration: Registration) => {
         setActiveRegistration(registration);
+        // The search list doesn't carry the forms, so look at the whole registration.
+        loadFull(registration.id).then(promptFormFor).catch(() => {});
+    };
+
+    const handleFormDone = async ({ later, ticketsIssued, sentTo }: { later: boolean; ticketsIssued: number; sentTo?: string[] }) => {
+        const reg = formPrompt?.registration;
+        setFormPrompt(null);
+        const issued = ticketsIssued > 0 ? " Tickets issued." : "";
+        setInfo(later
+            ? `Form left for later${sentTo && sentTo.length ? ` — a link was sent by ${sentTo.join(" and ")}` : ""}.${issued}`
+            : `Attendee form saved.${issued}`);
+        if (reg) {
+            try { setActiveRegistration(await loadFull(reg.id)); } catch {}
+        }
     };
 
     useEffect(() => {
@@ -404,9 +430,14 @@ export default function AtTheDoorPage() {
         // Tickets are generated and emailed/WhatsApped automatically server-side
         // once a registration reaches "paid" (see paymentController) — no need to
         // fetch/print them here, just move straight to checking the attendee in.
+        // Unless a required attendee form holds them back: that pops up first.
         setActiveRegistration(reg);
-        setInfo("Payment recorded — tickets sent. Ready to check in.");
         setMode("checkin");
+        if (reg && promptFormFor(reg) > 0) {
+            setInfo("Payment recorded — fill in the attendee form (or choose Fill in later) to issue the tickets.");
+            return;
+        }
+        setInfo("Payment recorded — tickets sent. Ready to check in.");
     };
 
     const handleDonation = (user?: UserSummary) => {
@@ -499,7 +530,12 @@ export default function AtTheDoorPage() {
             )}
 
             {mode === "checkin" && (
-                <DoorCheckInPanel token={token} eventId={eventId} registration={activeRegistration} setError={setError} setInfo={setInfo} />
+                <DoorCheckInPanel
+                    token={token} eventId={eventId} registration={activeRegistration} setError={setError} setInfo={setInfo}
+                    onFillForm={activeRegistration ? () => loadFull(activeRegistration.id).then(full => {
+                        if (promptFormFor(full) === 0) setError("No attendee form is outstanding. If the tickets are still missing, an admin can issue them in Corrections.");
+                    }).catch(e => setError(errorMessage(e) || "Couldn't load the registration")) : undefined}
+                />
             )}
 
             {mode === "tickets" && (
@@ -550,6 +586,17 @@ export default function AtTheDoorPage() {
                 seed={newAttendeeSeed}
                 onConfirm={handleNewAttendeeConfirm}
             />
+            {formPrompt && (
+                <AttendeeFormModal
+                    key={formPrompt.registration.id}
+                    registrationId={formPrompt.registration.id}
+                    form={doorEvent?.form}
+                    needed={formPrompt.needed}
+                    token={token}
+                    attendeeName={formPrompt.registration.user?.name}
+                    onDone={handleFormDone}
+                />
+            )}
         </div>
     );
 }
@@ -1027,12 +1074,14 @@ function DoorTicketsPanel({ token, eventId }: { token: string | null; eventId: s
     );
 }
 
-function DoorCheckInPanel({ token, eventId, registration, setError, setInfo }: {
+function DoorCheckInPanel({ token, eventId, registration, setError, setInfo, onFillForm }: {
     token: string | null;
     eventId: string;
     registration: Registration | null;
     setError: (e: string | null) => void;
     setInfo: (s: string | null) => void;
+    /** No tickets yet: open the attendee form that holds them back. */
+    onFillForm?: () => void;
 }) {
     const [ticketsForEvent, setTicketsForEvent] = useState<TicketRecord[]>([]);
     const [loading, setLoading] = useState(false);
@@ -1053,7 +1102,8 @@ function DoorCheckInPanel({ token, eventId, registration, setError, setInfo }: {
         }
     }, [token, eventId]);
 
-    useEffect(() => { load(); }, [load]);
+    // Again when the registration changes: its tickets may have just been issued.
+    useEffect(() => { load(); }, [load, registration]);
 
     if (!registration) {
         return (
@@ -1117,9 +1167,18 @@ function DoorCheckInPanel({ token, eventId, registration, setError, setInfo }: {
             )}
 
             {!loading && myTickets.length === 0 && (
-                <div className="text-sm text-gray-500">
-                    No Main Tickets on this registration
-                </div>
+                registration.status === "paid" && onFillForm ? (
+                    <div className="text-sm border border-amber-200 bg-amber-50 rounded-lg p-3 text-amber-900">
+                        No tickets yet. If the event has an attendee form, it&rsquo;s holding them back.
+                        <button type="button" onClick={onFillForm} className="block mt-2 px-3 py-1.5 rounded bg-amber-600 text-white text-xs font-medium">
+                            Fill in the attendee form
+                        </button>
+                    </div>
+                ) : (
+                    <div className="text-sm text-gray-500">
+                        {registration.status === "paid" ? "No Main Tickets on this registration" : "No tickets yet — they're issued once it's paid."}
+                    </div>
+                )
             )}
 
             <div className="space-y-4">

frontend/src/app/dashboard/supervisor/manual-registration/page.tsx

@@ -167,6 +167,21 @@ function AttendeeFormsSection({ registration, form, formsData, setFormsData }: {
     }
   };
 
+  // The tickets stop waiting for the form (issued now if it's paid); the attendee gets a link.
+  const later = async () => {
+    if (!token) return;
+    try {
+      setSubmitting(true);
+      setError(null); setInfo(null);
+      const res = await (apiV2Data("post", "/registrations/{id}/form-later", { params: { id: registration.id }, authToken: token, body: {} }) as Promise<{ ticketsIssued: number; sentTo: string[] }>);
+      setInfo(`Form left for later${res?.sentTo?.length ? ` — a link was sent by ${res.sentTo.join(' and ')}` : ''}.${res?.ticketsIssued ? ' Tickets issued.' : ''}`);
+    } catch (e) {
+      setError(errorMessage(e) || 'Failed to leave the form for later');
+    } finally {
+      setSubmitting(false);
+    }
+  };
+
   if (!form || !Array.isArray(form.fields) || count === 0) return null;
   return (
     <div className="mt-6 border rounded p-3 bg-gray-50">
@@ -212,7 +227,10 @@ function AttendeeFormsSection({ registration, form, formsData, setFormsData }: {
           </div>
         ))}
       </div>
-      <button className="mt-3 px-3 py-1.5 text-sm rounded bg-brand-600 text-white hover:bg-brand-700 disabled:opacity-50" disabled={submitting || !canSubmit} onClick={submit}>{submitting ? 'Submitting…' : 'Submit forms'}</button>
+      <div className="mt-3 flex gap-2">
+        <button className="px-3 py-1.5 text-sm rounded bg-brand-600 text-white hover:bg-brand-700 disabled:opacity-50" disabled={submitting || !canSubmit} onClick={submit}>{submitting ? 'Submitting…' : 'Submit forms'}</button>
+        {form.isRequired && <button className="px-3 py-1.5 text-sm rounded border bg-white hover:bg-gray-50 disabled:opacity-50" disabled={submitting} onClick={later}>Fill in later</button>}
+      </div>
     </div>
   );
 }

frontend/src/app/dashboard/supervisor/manual/page.tsx

@@ -18,6 +18,7 @@ import type { Event, EventOption, PublicBundle, Registration, RegistrationOption
 import { BackLink } from "@/components/shared/BackLink";
 import { EventPicker } from "@/components/shared/EventPicker";
 import { apiV2Data } from "@/lib/apiV2";
+import { AttendeeFormModal, type AttendeeFormDef } from "@/components/shared/AttendeeFormModal";
 
 // ─── Pricing helpers ─────────────────────────────────────────────────────────
 
@@ -91,6 +92,15 @@ export default function ManualRegistrationPage() {
   const [paySubmitting, setPaySubmitting] = useState(false);
   const [payMessage, setPayMessage] = useDismissingState<string | null>(null);
   const [payError, setPayError] = useDismissingState<string | null>(null);
+  // A required attendee form holding the tickets back: fill it in now, or "Fill in later".
+  const [formPrompt, setFormPrompt] = useState<{ registrationId: string; needed: number; form: AttendeeFormDef; name?: string } | null>(null);
+  const promptForm = async (registrationId: string, needed: number, eventId: string, name?: string) => {
+    if (!(needed > 0)) return;
+    try {
+      const ev = await fetchEvent<Event>(eventId, { authToken: token || undefined });
+      setFormPrompt({ registrationId, needed, form: ev?.form, name });
+    } catch {}
+  };
 
   // Load all users for client-side fuzzy matching
   useEffect(() => {
@@ -164,7 +174,7 @@ export default function ManualRegistrationPage() {
     if (!payRegistrationId) { setPayError("Please select a registration"); return; }
     try {
       setPaySubmitting(true);
-      await apiV2Data("post", "/payments", {
+      const paid = await (apiV2Data("post", "/payments", {
         authToken: token,
         body: {
           amount: amt,
@@ -174,8 +184,11 @@ export default function ManualRegistrationPage() {
           isDonation: false,
           paidAt: payPaidAtLocal ? new Date(payPaidAtLocal).toISOString() : undefined,
         },
-      });
-      setPayMessage(`Payment recorded (R ${amt.toFixed(2)}).`);
+      }) as Promise<{ formsNeeded?: number; registration?: { eventId?: string } }>);
+      setPayMessage(`Payment recorded (R ${amt.toFixed(2)}).${(paid?.formsNeeded || 0) > 0 ? " The attendee form is holding the tickets back." : ""}`);
+      const paidReg = allRegistrations.find(r => r.id === payRegistrationId);
+      const paidEventId = paid?.registration?.eventId || paidReg?.eventId;
+      if (paidEventId) promptForm(payRegistrationId, paid?.formsNeeded || 0, paidEventId, paidReg?.user?.name);
       setPayAmount("");
       setPayPaidAtLocal("");
       // Refresh registrations so the displayed outstanding balance updates
@@ -362,6 +375,7 @@ export default function ManualRegistrationPage() {
       setMessage(res?.couponError
         ? `Manual registration created, but the code wasn't applied: ${res.couponError}`
         : coupon ? `Manual registration created with code ${coupon.code}.` : "Manual registration created successfully.");
+      if ((res?.formsNeeded || 0) > 0) setFormPrompt({ registrationId: res.id, needed: res.formsNeeded || 0, form: fullEvent?.form, name: res.user?.name || guest.name });
 
       // Pre-load the Record Payment tab with this registration so it's ready to go the
       // moment a supervisor clicks over — the tab itself is never switched to automatically.
@@ -771,6 +785,24 @@ export default function ManualRegistrationPage() {
         </div>
       </div>
       )}
+      {formPrompt && (
+        <AttendeeFormModal
+          key={formPrompt.registrationId}
+          registrationId={formPrompt.registrationId}
+          form={formPrompt.form}
+          needed={formPrompt.needed}
+          token={token}
+          attendeeName={formPrompt.name}
+          onDone={({ later, ticketsIssued, sentTo }) => {
+            setFormPrompt(null);
+            const issued = ticketsIssued > 0 ? " Tickets issued." : "";
+            const text = later
+              ? `Attendee form left for later${sentTo && sentTo.length ? ` — a link was sent by ${sentTo.join(" and ")}` : ""}.${issued}`
+              : `Attendee form saved.${issued}`;
+            if (tab === "payment") setPayMessage(text); else setMessage(text);
+          }}
+        />
+      )}
     </div>
   );
 }

frontend/src/app/dashboard/user/page.tsx

@@ -1033,11 +1033,14 @@ export default function UserDashboardPage() {
                       {renderGroup('Early bird', earlyBirdRows)}
                       {renderGroup('Standard price', standardRows)}
                       <BundleSavings applications={activeReg.bundleApplications} className="mt-2" />
-                      {Number(activeReg.discountTotal || 0) - Number(activeReg.bundleDiscount || 0) > 0.005 && (
+                      {Number(activeReg.discountTotal || 0) - Number(activeReg.bundleDiscount || 0) - Number(activeReg.complimentaryDiscount || 0) > 0.005 && (
                         <div className="text-sm text-green-700 mt-2">
-                          Discount code{activeCoupon?.coupon?.code ? <> <span className="font-mono font-semibold">{activeCoupon.coupon.code}</span></> : null} — −{formatRand(Number(activeReg.discountTotal) - Number(activeReg.bundleDiscount || 0))}
+                          Discount code{activeCoupon?.coupon?.code ? <> <span className="font-mono font-semibold">{activeCoupon.coupon.code}</span></> : null} — −{formatRand(Number(activeReg.discountTotal) - Number(activeReg.bundleDiscount || 0) - Number(activeReg.complimentaryDiscount || 0))}
                         </div>
                       )}
+                      {Number(activeReg.complimentaryDiscount || 0) > 0.005 && (
+                        <div className="text-sm text-green-700 mt-2">Complimentary — −{formatRand(Number(activeReg.complimentaryDiscount))}</div>
+                      )}
                       {canModifyActive && activeBill && activeBill.outstanding > 0 && !activeCoupon && (
                         <div className="mt-3">
                           <div className="flex gap-2">

frontend/src/app/self-service/page.tsx

@@ -197,6 +197,9 @@ export default function SelfServicePage() {
   // ── Event form (attendee form) state ────────────────────────────
   const [currentRegistrationId, setCurrentRegistrationId] = useState<string | null>(null);
   const [currentTicketIndex, setCurrentTicketIndex] = useState(0);
+  // Attendee forms the server says this registration still needs (it counts places already
+  // on an existing registration, and a picked-session booking once).
+  const [formsToFill, setFormsToFill] = useState(0);
   const [allFormAnswers, setAllFormAnswers] = useState<Record<string, string>[]>([]);
   const [currentTicketAnswers, setCurrentTicketAnswers] = useState<Record<string, string>>({});
   const [formSubmitLoading, setFormSubmitLoading] = useState(false);
@@ -264,16 +267,24 @@ export default function SelfServicePage() {
   }), [quantities]);
   const bundleQuote = useBundleQuote({ eventId: selectedEventId || "", basket: kioskBasket, token: supervisorToken, forUserId: matchedAccount?.id ?? null });
 
-  // Does the selected event have a required form?
+  // Does the selected event have a required form? (Statements and headings aren't questions.)
   const eventHasRequiredForm = useMemo(() => {
-    return !!(selectedEvent?.form?.isRequired && (selectedEvent.form.fields || []).some(f => f.type !== 'statement'));
+    return !!(selectedEvent?.form?.isRequired && (selectedEvent.form.fields || []).some(f => f.type !== 'statement' && f.type !== 'paragraph'));
   }, [selectedEvent]);
 
-  // Answerable form fields (exclude statement-type display fields)
+  // Answerable form fields (exclude statement and heading display fields)
   const answerableFields = useMemo(() => {
     if (!selectedEvent?.form) return [];
     return (selectedEvent.form.fields || [])
-      .filter(f => f.type !== 'statement')
+      .filter(f => f.type !== 'statement' && f.type !== 'paragraph')
+      .sort((a, b) => (a.order || 0) - (b.order || 0));
+  }, [selectedEvent]);
+
+  // Statements and headings, shown above the questions
+  const formTexts = useMemo(() => {
+    if (!selectedEvent?.form) return [];
+    return (selectedEvent.form.fields || [])
+      .filter(f => f.type === 'statement' || f.type === 'paragraph')
       .sort((a, b) => (a.order || 0) - (b.order || 0));
   }, [selectedEvent]);
 
@@ -486,11 +497,13 @@ export default function SelfServicePage() {
       }) as Promise<Registration>);
 
       setCurrentRegistrationId(result?.id || null);
+      const needed = result?.formsNeeded ?? (eventHasRequiredForm ? mainTicketCount : 0);
+      setFormsToFill(needed);
       setRegistrationIsFree(result?.status === "paid" || (result?.totalDueComputed ?? total) === 0);
       setConfirmationName(visitorName.trim());
 
-      // If event has a required form and there are main tickets, show form step
-      if (eventHasRequiredForm && mainTicketCount > 0 && result?.id) {
+      // If the required form still holds the tickets back, show the form step
+      if (needed > 0 && result?.id) {
         setCurrentTicketIndex(0);
         setAllFormAnswers([]);
         setCurrentTicketAnswers({});
@@ -528,7 +541,7 @@ export default function SelfServicePage() {
     const collectedAnswers = [...allFormAnswers, currentTicketAnswers];
 
     // If more tickets remain, advance to the next one
-    if (currentTicketIndex < mainTicketCount - 1) {
+    if (currentTicketIndex < formsToFill - 1) {
       setAllFormAnswers(collectedAnswers);
       setCurrentTicketAnswers({});
       setCurrentTicketIndex((i) => i + 1);
@@ -606,6 +619,7 @@ export default function SelfServicePage() {
     setFormError(null);
     setCurrentRegistrationId(null);
     setCurrentTicketIndex(0);
+    setFormsToFill(0);
     setAllFormAnswers([]);
     setCurrentTicketAnswers({});
     setFormSubmitError(null);
@@ -1219,13 +1233,13 @@ export default function SelfServicePage() {
             <div className="text-center mb-6">
               <p className="text-sm text-gray-500 uppercase tracking-wide font-medium">{selectedEvent.title}</p>
               <h2 className="text-2xl font-bold text-gray-900 mt-1">Attendee Information</h2>
-              {mainTicketCount > 1 && (
+              {formsToFill > 1 && (
                 <div className="mt-3">
                   <p className="text-base font-semibold text-brand-700">
-                    Attendee {currentTicketIndex + 1} of {mainTicketCount}
+                    Attendee {currentTicketIndex + 1} of {formsToFill}
                   </p>
                   <div className="flex gap-1.5 justify-center mt-2">
-                    {Array.from({ length: mainTicketCount }).map((_, i) => (
+                    {Array.from({ length: formsToFill }).map((_, i) => (
                       <div
                         key={i}
                         className={`h-2 rounded-full transition-all ${
@@ -1240,12 +1254,18 @@ export default function SelfServicePage() {
                   </div>
                 </div>
               )}
-              {mainTicketCount <= 1 && (
+              {formsToFill <= 1 && (
                 <p className="text-sm text-gray-500 mt-1">This form is required to complete your registration.</p>
               )}
             </div>
 
             <form onSubmit={handleFormSubmit} className="space-y-5">
+              {formTexts.map((field) => (
+                <div key={field.id} className={field.type === "paragraph" ? "text-base font-semibold text-gray-800" : "text-sm text-gray-600"}>
+                  {field.label}
+                  {field.helpText && <p className="text-sm font-normal text-gray-500 mt-1">{field.helpText}</p>}
+                </div>
+              ))}
               {answerableFields.map((field) => (
                 <div key={field.id}>
                   <label htmlFor={`kiosk-field-${field.id}`} className="block text-sm font-medium text-gray-700 mb-1">
@@ -1292,15 +1312,6 @@ export default function SelfServicePage() {
                       required={field.isRequired}
                       className="w-full border border-gray-300 rounded-xl px-4 py-3 text-base focus:outline-none focus:ring-2 focus:ring-brand-500"
                     />
-                  ) : field.type === "paragraph" ? (
-                    <textarea
-                      id={`kiosk-field-${field.id}`}
-                      value={currentTicketAnswers[field.id] || ""}
-                      onChange={e => setCurrentTicketAnswers(a => ({ ...a, [field.id]: e.target.value }))}
-                      required={field.isRequired}
-                      rows={3}
-                      className="w-full border border-gray-300 rounded-xl px-4 py-3 text-base focus:outline-none focus:ring-2 focus:ring-brand-500 resize-none"
-                    />
                   ) : (
                     <input
                       id={`kiosk-field-${field.id}`}
@@ -1327,8 +1338,8 @@ export default function SelfServicePage() {
               >
                 {formSubmitLoading
                   ? "Submitting…"
-                  : currentTicketIndex < mainTicketCount - 1
-                  ? `Next — Attendee ${currentTicketIndex + 2} of ${mainTicketCount}`
+                  : currentTicketIndex < formsToFill - 1
+                  ? `Next — Attendee ${currentTicketIndex + 2} of ${formsToFill}`
                   : "Complete Registration"}
               </button>
             </form>

frontend/src/components/shared/AttendeeFormModal.tsx

@@ -0,0 +1,167 @@
+"use client";
+
+import React, { useMemo, useState } from "react";
+import { FileText } from "lucide-react";
+import { ModalOverlay } from "@/components/shared/ModalOverlay";
+import { ExtraFieldInput, isExtraFieldType } from "@/components/shared/FormFieldExtras";
+import { apiV2Data } from "@/lib/apiV2";
+import { errorMessage } from "@/lib/utils";
+import type { Registration } from "@/types";
+
+export type AttendeeFormField = { id?: string; type: string; label: string; isRequired?: boolean; helpText?: string | null; options?: unknown; order?: number };
+export type AttendeeFormDef = { isRequired?: boolean; fields?: AttendeeFormField[] } | null | undefined;
+
+/** Fields that are only text to read (a statement, a heading). */
+const DISPLAY_FIELDS = ["statement", "paragraph"];
+
+/** A required form with at least one question — the only kind tickets wait for. */
+export const formNeedsAnswers = (form: AttendeeFormDef) =>
+  !!(form?.isRequired && (form.fields || []).some(f => !DISPLAY_FIELDS.includes(f.type)));
+
+/**
+ * Attendee forms a registration still needs before its tickets are issued (as the server works
+ * it out, utils/ticketUtils.js formsOutstanding): one per main-ticket place — a picked-session
+ * booking once, not once per session — less the forms in. 0 once the form was left for later.
+ */
+export function formsStillNeeded(form: AttendeeFormDef, reg: Registration | null | undefined): number {
+  if (!reg || reg.formWaivedAt || !formNeedsAnswers(form)) return 0;
+  let places = 0;
+  const picked = new Map<string, number>();
+  for (const ro of reg.registrationOptions || []) {
+    if (!ro.eventOption?.isMainTicket) continue;
+    if (!ro.sessionId) { places += ro.quantity || 0; continue; }
+    const key = `${ro.eventOptionId}::${ro.variantId || ""}`;
+    picked.set(key, Math.max(picked.get(key) || 0, ro.quantity || 0));
+  }
+  picked.forEach(q => { places += q; });
+  return Math.max(0, places - (reg.formResponses || []).length);
+}
+
+/**
+ * The required attendee form at the door, in Manual registrations and in Corrections (1.52.0):
+ * one form per attendee still to fill in (`needed`), or "Fill in later" — the tickets are issued
+ * anyway and the payer is sent a link to fill it in. Closing the popup counts as "later", so a
+ * registration never stays without tickets because the form was skipped.
+ */
+export function AttendeeFormModal({ registrationId, form, needed, token, attendeeName, onDone }: {
+  registrationId: string;
+  form: AttendeeFormDef;
+  /** Attendee forms still to fill in. */
+  needed: number;
+  token: string | null;
+  attendeeName?: string;
+  /** `later`: the form was left for later. `ticketsIssued`: tickets made just now. */
+  onDone: (result: { later: boolean; ticketsIssued: number; sentTo?: string[] }) => void;
+}) {
+  const fields = useMemo(() => [...(form?.fields || [])].filter(f => !!f.id).sort((a, b) => (a.order || 0) - (b.order || 0)), [form]);
+  const questions = fields.filter(f => !DISPLAY_FIELDS.includes(f.type));
+  const [index, setIndex] = useState(0);
+  const [answers, setAnswers] = useState<Record<string, string>[]>(() => Array.from({ length: Math.max(1, needed) }, () => ({})));
+  const [busy, setBusy] = useState(false);
+  const [err, setErr] = useState<string | null>(null);
+
+  const current = answers[index] || {};
+  const setAnswer = (fieldId: string, value: string) =>
+    setAnswers(prev => prev.map((a, i) => (i === index ? { ...a, [fieldId]: value } : a)));
+
+  const later = async () => {
+    if (busy) return;
+    setBusy(true);
+    setErr(null);
+    try {
+      const res = await (apiV2Data("post", "/registrations/{id}/form-later", { params: { id: registrationId }, authToken: token, body: {} }) as Promise<{ ticketsIssued: number; sentTo: string[] }>);
+      onDone({ later: true, ticketsIssued: res?.ticketsIssued || 0, sentTo: res?.sentTo || [] });
+    } catch (e) {
+      setErr(errorMessage(e) || "Couldn't leave the form for later");
+      setBusy(false);
+    }
+  };
+
+  const next = async (e: React.FormEvent) => {
+    e.preventDefault();
+    const missing = questions.find(f => f.isRequired && !String(current[f.id!] || "").trim());
+    if (missing) { setErr(`"${missing.label}" is required.`); return; }
+    setErr(null);
+    if (index < needed - 1) { setIndex(i => i + 1); return; }
+    setBusy(true);
+    try {
+      const res = await (apiV2Data("post", "/registrations/{id}/form-responses", {
+        params: { id: registrationId }, authToken: token, body: { responses: answers.slice(0, needed).map(a => ({ answers: a })) },
+      }) as Promise<{ generatedTickets?: unknown[] }>);
+      onDone({ later: false, ticketsIssued: Array.isArray(res?.generatedTickets) ? res.generatedTickets.length : 0 });
+    } catch (e2) {
+      setErr(errorMessage(e2) || "Couldn't save the form");
+      setBusy(false);
+    }
+  };
+
+  const input = (f: AttendeeFormField) => {
+    const id = `door-form-${f.id}`;
+    const value = current[f.id!] || "";
+    const cls = "w-full border rounded px-3 py-2 text-sm";
+    if (isExtraFieldType(f.type)) return <ExtraFieldInput field={f} idPrefix={`door${index}`} value={value} onChange={v => setAnswer(f.id!, v)} />;
+    if (f.type === "yes_no") {
+      return (
+        <select id={id} className={cls} value={value} onChange={e => setAnswer(f.id!, e.target.value)}>
+          <option value="">Select…</option>
+          <option value="yes">Yes</option>
+          <option value="no">No</option>
+        </select>
+      );
+    }
+    return <input id={id} className={cls} type={f.type === "numeric" ? "number" : f.type === "date" ? "date" : "text"} value={value} onChange={e => setAnswer(f.id!, e.target.value)} />;
+  };
+
+  return (
+    <ModalOverlay labelledBy="attendee-form-title" onClose={busy ? undefined : later} className="fixed inset-0 z-50 flex items-center justify-center bg-black/40 p-4">
+      <div className="bg-white rounded-2xl w-full max-w-lg shadow-xl max-h-[90vh] flex flex-col">
+        <form onSubmit={next} className="p-6 space-y-4 overflow-y-auto">
+          <div className="flex items-start gap-3">
+            <div className="w-9 h-9 rounded-lg bg-amber-50 flex items-center justify-center shrink-0">
+              <FileText className="w-5 h-5 text-amber-600" />
+            </div>
+            <div>
+              <h2 id="attendee-form-title" className="text-lg font-semibold text-gray-900">Attendee form{attendeeName ? ` — ${attendeeName}` : ""}</h2>
+              <p className="text-xs text-gray-500">
+                This event needs an attendee form before tickets are issued.
+                {needed > 1 ? ` Attendee ${index + 1} of ${needed}.` : ""}
+              </p>
+            </div>
+          </div>
+
+          {fields.map(f => DISPLAY_FIELDS.includes(f.type) ? (
+            <div key={f.id} className={f.type === "paragraph" ? "text-sm font-semibold text-gray-800" : "text-sm text-gray-600"}>
+              {f.label}
+              {f.helpText && <p className="text-xs font-normal text-gray-500 mt-0.5">{f.helpText}</p>}
+            </div>
+          ) : (
+            <div key={f.id}>
+              <label htmlFor={`door-form-${f.id}`} className="block text-sm font-medium mb-1">
+                {f.label}{f.isRequired && <span className="text-red-500 ml-0.5">*</span>}
+              </label>
+              {input(f)}
+              {f.helpText && <p className="text-xs text-gray-500 mt-0.5">{f.helpText}</p>}
+            </div>
+          ))}
+
+          {err && <p role="alert" className="text-sm text-red-600">{err}</p>}
+
+          <div className="flex flex-col-reverse sm:flex-row gap-2 pt-2">
+            <button type="button" onClick={later} disabled={busy} className="flex-1 py-2 border rounded text-sm disabled:opacity-50">
+              Fill in later
+            </button>
+            {index > 0 && (
+              <button type="button" onClick={() => setIndex(i => i - 1)} disabled={busy} className="py-2 px-4 border rounded text-sm disabled:opacity-50">
+                Back
+              </button>
+            )}
+            <button type="submit" disabled={busy} className="flex-1 py-2 rounded bg-emerald-600 text-white text-sm font-medium disabled:opacity-50">
+              {busy ? "Saving…" : index < needed - 1 ? `Next — attendee ${index + 2}` : "Save form"}
+            </button>
+          </div>
+          <p className="text-[11px] text-gray-500">&ldquo;Fill in later&rdquo; issues the tickets now (once it&rsquo;s paid) and sends the attendee a link to fill in the form.</p>
+        </form>
+      </div>
+    </ModalOverlay>
+  );
+}

frontend/src/content/help/admin-corrections.tsx

@@ -0,0 +1,47 @@
+import React from "react";
+import { Wrench, Ticket, FileText, Gift, CheckSquare, History } from "lucide-react";
+import { GuideItem } from "@/components/shared/GuideItem";
+import type { HelpContent } from "./types";
+
+/** Help content for /dashboard/admin/corrections. */
+export const adminCorrectionsHelpContent: HelpContent = {
+  title: "Corrections",
+  subtitle: "Put registrations right after the fact — admins only.",
+  tabs: [
+    {
+      key: "fix",
+      label: "What you can fix",
+      icon: Wrench,
+      content: (
+        <div className="space-y-4">
+          <GuideItem icon={Ticket} title="Missing tickets" tone="rose">
+            A paid registration without all its tickets — usually because a required attendee form was never filled in. &quot;Issue all missing tickets&quot; fixes every one at the event at once and leaves the forms for later. Tick &quot;Send them&quot; to email/WhatsApp the tickets (leave it off after the event).
+          </GuideItem>
+          <GuideItem icon={FileText} title="Attendee forms" tone="amber">
+            Fill in the form for someone, or issue their tickets with the form left for later.
+          </GuideItem>
+          <GuideItem icon={Ticket} title="Issue tickets — pay later" tone="brand">
+            Tickets for a registration that isn&apos;t paid yet. The balance is still owed and shows as outstanding until it&apos;s paid.
+          </GuideItem>
+          <GuideItem icon={Gift} title="Make it free" tone="green">
+            Writes off what&apos;s still owed as a complimentary discount — your income stays what was really paid — and issues the tickets. Not on a closed (cashed-up) event.
+          </GuideItem>
+          <GuideItem icon={CheckSquare} title="Check in after the event" tone="violet">
+            Check a ticket in (or undo it) for any session, after the event is over or closed. It counts as a manual check-in and no message is sent.
+          </GuideItem>
+        </div>
+      ),
+    },
+    {
+      key: "log",
+      label: "Good to know",
+      icon: History,
+      content: (
+        <div className="space-y-4">
+          <p>Every correction is in the Audit log with who did it and the reason you give.</p>
+          <p>&quot;Needs attention&quot; lists registrations missing tickets, with forms still to fill in, or owing money without tickets. Past and closed events are in the event list too.</p>
+        </div>
+      ),
+    },
+  ],
+};

frontend/src/content/help/registry.ts

@@ -18,6 +18,7 @@ import { dashboardAdminCashupHelpContent, dashboardAdminCashupDetailHelpContent
 import { supervisorEventsHelpContent } from "./supervisor-events";
 import { supervisorEventOptionsHelpContent } from "./supervisor-event-options";
 import { supervisorManualHelpContent, supervisorManualRegistrationLegacyHelpContent } from "./supervisor-manual";
+import { adminCorrectionsHelpContent } from "./admin-corrections";
 import { supervisorAtTheDoorHelpContent } from "./supervisor-at-the-door";
 import { supervisorPaymentsHelpContent } from "./supervisor-payments";
 import { supervisorFormsHelpContent } from "./supervisor-forms";
@@ -233,6 +234,11 @@ const REGISTRY: HelpRegistryEntry[] = [
     matches: pathname => pathname === "/dashboard/admin/privacy",
     content: adminPrivacyHelpContent,
   },
+  {
+    slug: "admin-corrections",
+    matches: pathname => pathname === "/dashboard/admin/corrections",
+    content: adminCorrectionsHelpContent,
+  },
   {
     slug: "admin-data-requests",
     matches: pathname => pathname === "/dashboard/admin/data-requests",

frontend/src/content/help/supervisor-at-the-door.tsx

@@ -41,6 +41,7 @@ export const supervisorAtTheDoorHelpContent: HelpContent = {
       content: (
         <div className="space-y-4">
           <p>Selecting a registration automatically jumps to Payment mode if it&apos;s unpaid, or Check-in mode if it&apos;s already fully paid.</p>
+          <p>If the event has a required attendee form that hasn&apos;t been filled in, it pops up when you register someone, select them or take their payment — the tickets wait for it. Fill it in with them, or choose <strong>Fill in later</strong>: the tickets are issued as soon as it&apos;s paid and they&apos;re sent a link to fill in the form. Closing the popup counts as Fill in later.</p>
           <p>When editing an existing registration&apos;s items, quantities can&apos;t be reduced below what&apos;s already been printed or paid for.</p>
           <p>The item picker has a &quot;Have a code?&quot; field for discount codes. On an existing registration the code is applied when you save.</p>
           <p>On events where people pick sessions, tick the sessions under a per-session ticket. For a new attendee, a place in today&apos;s session is selected for you when there&apos;s room. Sessions already booked on a registration can&apos;t be changed when editing it — book extra sessions as a new registration.</p>

frontend/src/content/help/supervisor-manual.tsx

@@ -15,6 +15,7 @@ export const supervisorManualHelpContent: HelpContent = {
       content: (
         <div className="space-y-4">
           <p>Pick an event, then either search for an existing user or enter guest details (name, and at least one of email or phone). Choose ticket options and quantities — early-bird and staff pricing are applied automatically, and a discount code can be added under &quot;Have a code?&quot; — then create the registration. On events that take names, tick &quot;Registering for other people?&quot; to name each person. A new guest account is created inactive, and an activation link is sent immediately (by email if provided, otherwise WhatsApp) so they can set their own password.</p>
+          <p>If the event has a required attendee form, it pops up after you create the registration (and after a payment, if it&apos;s still outstanding). Fill it in now, or choose <strong>Fill in later</strong> — the tickets are issued once it&apos;s paid and the attendee is sent a link to the form.</p>
           <p className="text-xs text-gray-500">After creating a registration, the Record Payment tab is pre-filled with it — switch tabs to take payment right away.</p>
         </div>
       ),

frontend/src/lib/api-v2/schema.d.ts

@@ -3570,6 +3570,138 @@ export interface paths {
         patch: operations["patchAllocation-groupsId"];
         trace?: never;
     };
+    "/corrections/events/{id}": {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        /**
+         * An event's registrations, with what needs putting right
+         * @description Every registration that isn't cancelled — closed and past events too — with its balance, forms still to fill in, tickets and check-ins.
+         *
+         *     **Who:** Admins only.
+         */
+        get: operations["getCorrectionsEventsId"];
+        put?: never;
+        post?: never;
+        delete?: never;
+        options?: never;
+        head?: never;
+        patch?: never;
+        trace?: never;
+    };
+    "/corrections/events/{id}/issue-missing": {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        get?: never;
+        put?: never;
+        /**
+         * Issue every missing ticket at an event
+         * @description For each paid registration (or one released unpaid) without all its tickets. Attendee forms still outstanding are left for later.
+         *
+         *     **Who:** Admins only.
+         */
+        post: operations["postCorrectionsEventsIdIssue-missing"];
+        delete?: never;
+        options?: never;
+        head?: never;
+        patch?: never;
+        trace?: never;
+    };
+    "/corrections/registrations/{id}/tickets": {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        get?: never;
+        put?: never;
+        /**
+         * Issue a registration's tickets now
+         * @description `skipForm` leaves the attendee form for later; `payLater` issues them before it's paid (the balance is still owed).
+         *
+         *     **Who:** Admins only.
+         */
+        post: operations["postCorrectionsRegistrationsIdTickets"];
+        delete?: never;
+        options?: never;
+        head?: never;
+        patch?: never;
+        trace?: never;
+    };
+    "/corrections/registrations/{id}/complimentary": {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        get?: never;
+        put?: never;
+        /**
+         * Make it free
+         * @description What's still owed is written off as a complimentary discount (income stays what was really paid), it's marked paid and its tickets are issued. Not on a closed event.
+         *
+         *     **Who:** Admins only.
+         */
+        post: operations["postCorrectionsRegistrationsIdComplimentary"];
+        delete?: never;
+        options?: never;
+        head?: never;
+        patch?: never;
+        trace?: never;
+    };
+    "/corrections/tickets/{id}/check-in": {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        get?: never;
+        put?: never;
+        /**
+         * Check a ticket in (or undo it) after the fact
+         * @description Any time — after the event or session, or once the event is closed. `present: false` undoes the check-in for that session. Recorded as a manual check-in; no message is sent.
+         *
+         *     **Who:** Admins only.
+         */
+        post: operations["postCorrectionsTicketsIdCheck-in"];
+        delete?: never;
+        options?: never;
+        head?: never;
+        patch?: never;
+        trace?: never;
+    };
+    "/registrations/{id}/form-later": {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        get?: never;
+        put?: never;
+        /**
+         * Fill in the attendee form later
+         * @description At the door: the tickets stop waiting for the required attendee form (issued now if it's paid) and the payer is sent a link to fill it in (`notify: false` to not).
+         *
+         *     **Who:** Staff, supervisors and admins.
+         */
+        post: operations["postRegistrationsIdForm-later"];
+        delete?: never;
+        options?: never;
+        head?: never;
+        patch?: never;
+        trace?: never;
+    };
     "/me/family": {
         parameters: {
             query?: never;
@@ -19582,6 +19714,584 @@ export interface operations {
             };
         };
     };
+    getCorrectionsEventsId: {
+        parameters: {
+            query?: never;
+            header?: never;
+            path: {
+                /** @description The id */
+                id: string;
+            };
+            cookie?: never;
+        };
+        requestBody?: never;
+        responses: {
+            /** @description OK */
+            200: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": {
+                        data: {
+                            event: {
+                                id: string;
+                                title: string;
+                                startDate: unknown;
+                                endDate: unknown;
+                                closed: boolean;
+                                formRequired: boolean;
+                                sessions: {
+                                    id: string;
+                                    label: string;
+                                    startsAt: unknown;
+                                }[];
+                            };
+                            registrations: {
+                                id: string;
+                                status: string;
+                                createdAt: unknown;
+                                user: {
+                                    id: string;
+                                    name: string;
+                                    email: string | null;
+                                    phoneNumber: string | null;
+                                };
+                                totalDue: number;
+                                paid: number;
+                                balance: number;
+                                /** @description Places booked (every line) */
+                                places: number;
+                                /** @description Places with a ticket */
+                                ticketPlaces: number;
+                                /** @description Paid (or released unpaid) but not every place has a ticket */
+                                missingTickets: boolean;
+                                /** @description Attendee forms still holding the tickets back */
+                                formsNeeded: number;
+                                /** @description The form was left for later */
+                                formWaived: boolean;
+                                /** @description Tickets issued before it was paid */
+                                ticketsReleased: boolean;
+                                /** @description Balance written off */
+                                complimentary: number;
+                                tickets: {
+                                    id: string;
+                                    qrCode: string;
+                                    /** @description Ticket option, variant and (a picked session) the session */
+                                    label: string;
+                                    isMainTicket: boolean;
+                                    /** @description Who it's for */
+                                    name: string;
+                                    quantity: number;
+                                    /** @description The sessions it covers (`event` on a single-date event) */
+                                    sessionIds: string[];
+                                    /** @description People checked in, per session */
+                                    checkedIn: {
+                                        [key: string]: number;
+                                    };
+                                }[];
+                            }[];
+                        };
+                    };
+                };
+            };
+            /** @description Validation failed (VALIDATION_FAILED) */
+            400: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["Error"];
+                };
+            };
+            /** @description Not signed in (UNAUTHENTICATED) */
+            401: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["Error"];
+                };
+            };
+            /** @description Not allowed for this role (FORBIDDEN) */
+            403: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["Error"];
+                };
+            };
+            /** @description Not found (NOT_FOUND) */
+            404: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["Error"];
+                };
+            };
+        };
+    };
+    "postCorrectionsEventsIdIssue-missing": {
+        parameters: {
+            query?: never;
+            header?: never;
+            path: {
+                /** @description The id */
+                id: string;
+            };
+            cookie?: never;
+        };
+        requestBody: {
+            content: {
+                "application/json": {
+                    /** @description Send the new tickets to the attendee (off by default) */
+                    send?: boolean;
+                };
+            };
+        };
+        responses: {
+            /** @description OK */
+            200: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": {
+                        data: {
+                            registrations: number;
+                            tickets: number;
+                            failed: {
+                                id: string;
+                                name: string;
+                                message: string;
+                            }[];
+                        };
+                    };
+                };
+            };
+            /** @description Validation failed (VALIDATION_FAILED) */
+            400: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["Error"];
+                };
+            };
+            /** @description Not signed in (UNAUTHENTICATED) */
+            401: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["Error"];
+                };
+            };
+            /** @description Not allowed for this role (FORBIDDEN) */
+            403: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["Error"];
+                };
+            };
+            /** @description Not found (NOT_FOUND) */
+            404: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["Error"];
+                };
+            };
+        };
+    };
+    postCorrectionsRegistrationsIdTickets: {
+        parameters: {
+            query?: never;
+            header?: never;
+            path: {
+                /** @description The id */
+                id: string;
+            };
+            cookie?: never;
+        };
+        requestBody: {
+            content: {
+                "application/json": {
+                    skipForm?: boolean;
+                    payLater?: boolean;
+                    /** @description Send the new tickets to the attendee (off by default) */
+                    send?: boolean;
+                    /** @description Why — kept in the audit log */
+                    reason?: string | null;
+                };
+            };
+        };
+        responses: {
+            /** @description OK */
+            200: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": {
+                        data: {
+                            ticketsIssued: number;
+                            registration: {
+                                id: string;
+                                status: string;
+                                createdAt: unknown;
+                                user: {
+                                    id: string;
+                                    name: string;
+                                    email: string | null;
+                                    phoneNumber: string | null;
+                                };
+                                totalDue: number;
+                                paid: number;
+                                balance: number;
+                                /** @description Places booked (every line) */
+                                places: number;
+                                /** @description Places with a ticket */
+                                ticketPlaces: number;
+                                /** @description Paid (or released unpaid) but not every place has a ticket */
+                                missingTickets: boolean;
+                                /** @description Attendee forms still holding the tickets back */
+                                formsNeeded: number;
+                                /** @description The form was left for later */
+                                formWaived: boolean;
+                                /** @description Tickets issued before it was paid */
+                                ticketsReleased: boolean;
+                                /** @description Balance written off */
+                                complimentary: number;
+                                tickets: {
+                                    id: string;
+                                    qrCode: string;
+                                    /** @description Ticket option, variant and (a picked session) the session */
+                                    label: string;
+                                    isMainTicket: boolean;
+                                    /** @description Who it's for */
+                                    name: string;
+                                    quantity: number;
+                                    /** @description The sessions it covers (`event` on a single-date event) */
+                                    sessionIds: string[];
+                                    /** @description People checked in, per session */
+                                    checkedIn: {
+                                        [key: string]: number;
+                                    };
+                                }[];
+                            };
+                        };
+                    };
+                };
+            };
+            /** @description Validation failed (VALIDATION_FAILED) */
+            400: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["Error"];
+                };
+            };
+            /** @description Not signed in (UNAUTHENTICATED) */
+            401: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["Error"];
+                };
+            };
+            /** @description Not allowed for this role (FORBIDDEN) */
+            403: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["Error"];
+                };
+            };
+            /** @description Not found (NOT_FOUND) */
+            404: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["Error"];
+                };
+            };
+        };
+    };
+    postCorrectionsRegistrationsIdComplimentary: {
+        parameters: {
+            query?: never;
+            header?: never;
+            path: {
+                /** @description The id */
+                id: string;
+            };
+            cookie?: never;
+        };
+        requestBody: {
+            content: {
+                "application/json": {
+                    skipForm?: boolean;
+                    /** @description Send the new tickets to the attendee (off by default) */
+                    send?: boolean;
+                    /** @description Why — kept in the audit log */
+                    reason?: string | null;
+                };
+            };
+        };
+        responses: {
+            /** @description OK */
+            200: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": {
+                        data: {
+                            amount: number;
+                            ticketsIssued: number;
+                            registration: {
+                                id: string;
+                                status: string;
+                                createdAt: unknown;
+                                user: {
+                                    id: string;
+                                    name: string;
+                                    email: string | null;
+                                    phoneNumber: string | null;
+                                };
+                                totalDue: number;
+                                paid: number;
+                                balance: number;
+                                /** @description Places booked (every line) */
+                                places: number;
+                                /** @description Places with a ticket */
+                                ticketPlaces: number;
+                                /** @description Paid (or released unpaid) but not every place has a ticket */
+                                missingTickets: boolean;
+                                /** @description Attendee forms still holding the tickets back */
+                                formsNeeded: number;
+                                /** @description The form was left for later */
+                                formWaived: boolean;
+                                /** @description Tickets issued before it was paid */
+                                ticketsReleased: boolean;
+                                /** @description Balance written off */
+                                complimentary: number;
+                                tickets: {
+                                    id: string;
+                                    qrCode: string;
+                                    /** @description Ticket option, variant and (a picked session) the session */
+                                    label: string;
+                                    isMainTicket: boolean;
+                                    /** @description Who it's for */
+                                    name: string;
+                                    quantity: number;
+                                    /** @description The sessions it covers (`event` on a single-date event) */
+                                    sessionIds: string[];
+                                    /** @description People checked in, per session */
+                                    checkedIn: {
+                                        [key: string]: number;
+                                    };
+                                }[];
+                            };
+                        };
+                    };
+                };
+            };
+            /** @description Validation failed (VALIDATION_FAILED) */
+            400: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["Error"];
+                };
+            };
+            /** @description Not signed in (UNAUTHENTICATED) */
+            401: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["Error"];
+                };
+            };
+            /** @description Not allowed for this role (FORBIDDEN) */
+            403: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["Error"];
+                };
+            };
+            /** @description Not found (NOT_FOUND) */
+            404: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["Error"];
+                };
+            };
+        };
+    };
+    "postCorrectionsTicketsIdCheck-in": {
+        parameters: {
+            query?: never;
+            header?: never;
+            path: {
+                /** @description The id */
+                id: string;
+            };
+            cookie?: never;
+        };
+        requestBody: {
+            content: {
+                "application/json": {
+                    /** @description Multi-day events: the session */
+                    sessionId?: string | null;
+                    /** @description How many (default: everyone left on the ticket) */
+                    people?: number | null;
+                    /** @description false undoes it */
+                    present?: boolean;
+                    /** @description Why — kept in the audit log */
+                    reason?: string | null;
+                };
+            };
+        };
+        responses: {
+            /** @description OK */
+            200: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": {
+                        data: {
+                            checkedIn: number;
+                            quantity: number;
+                        };
+                    };
+                };
+            };
+            /** @description Validation failed (VALIDATION_FAILED) */
+            400: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["Error"];
+                };
+            };
+            /** @description Not signed in (UNAUTHENTICATED) */
+            401: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["Error"];
+                };
+            };
+            /** @description Not allowed for this role (FORBIDDEN) */
+            403: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["Error"];
+                };
+            };
+            /** @description Not found (NOT_FOUND) */
+            404: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["Error"];
+                };
+            };
+        };
+    };
+    "postRegistrationsIdForm-later": {
+        parameters: {
+            query?: never;
+            header?: never;
+            path: {
+                /** @description The id */
+                id: string;
+            };
+            cookie?: never;
+        };
+        requestBody: {
+            content: {
+                "application/json": {
+                    notify?: boolean;
+                };
+            };
+        };
+        responses: {
+            /** @description OK */
+            200: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": {
+                        data: {
+                            ticketsIssued: number;
+                            sentTo: string[];
+                        };
+                    };
+                };
+            };
+            /** @description Validation failed (VALIDATION_FAILED) */
+            400: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["Error"];
+                };
+            };
+            /** @description Not signed in (UNAUTHENTICATED) */
+            401: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["Error"];
+                };
+            };
+            /** @description Not allowed for this role (FORBIDDEN) */
+            403: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["Error"];
+                };
+            };
+            /** @description Not found (NOT_FOUND) */
+            404: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["Error"];
+                };
+            };
+        };
+    };
     getMeFamily: {
         parameters: {
             query?: never;

frontend/src/lib/commandPages.ts

@@ -46,6 +46,7 @@ export const COMMAND_PAGES: CommandPage[] = [
   { group: "Pages", label: "Offline scanning", href: "/dashboard/supervisor/offline-scans", roles: SUP, keywords: "devices sync" },
   { group: "Pages", label: "Attendee forms", href: "/dashboard/supervisor/forms", roles: S, keywords: "answers questions responses" },
   { group: "Pages", label: "Audit log", href: "/dashboard/admin/audit-log", roles: ADM, keywords: "history who changed" },
+  { group: "Pages", label: "Corrections", href: "/dashboard/admin/corrections", roles: ADM, keywords: "fix missing tickets issue free complimentary late check in form override" },
   { group: "Pages", label: "Privacy (POPIA)", href: "/dashboard/admin/privacy", roles: ADM, keywords: "notice operators retention breaches readiness" },
   { group: "Pages", label: "Privacy requests", href: "/dashboard/admin/data-requests", roles: ADM, keywords: "delete download correction popia" },
   { group: "Pages", label: "My profile & security", href: "/dashboard/user/profile", roles: S, keywords: "password two-factor" },

frontend/src/types/index.ts

@@ -559,9 +559,16 @@ export type Registration = {
   userId: string;
   eventId: string;
   status: RegistrationStatus;
-  // All discounts: bundle deals (bundleDiscount) plus the coupon.
+  // All discounts: bundle deals (bundleDiscount), the coupon, and a balance an admin made
+  // complimentary (complimentaryDiscount, 1.52.0).
   discountTotal?: number;
   bundleDiscount?: number;
+  complimentaryDiscount?: number;
+  // Corrections (1.52.0): the attendee form was left for later / tickets issued before payment.
+  formWaivedAt?: string | null;
+  ticketsReleasedAt?: string | null;
+  // Attendee forms still holding the tickets back (answered by POST /registrations/manual).
+  formsNeeded?: number;
   bundleApplications?: BundleApplication[];
   ticketDelivery?: "payer" | "each";
   createdAt: string;

package-lock.json

@@ -1,12 +1,12 @@
 {
   "name": "hope-events",
-  "version": "1.51.17",
+  "version": "1.52.0",
   "lockfileVersion": 3,
   "requires": true,
   "packages": {
     "": {
       "name": "hope-events",
-      "version": "1.51.17",
+      "version": "1.52.0",
       "license": "ISC",
       "devDependencies": {
         "@axe-core/playwright": "^4.14.0",

package.json

@@ -1,6 +1,6 @@
 {
   "name": "hope-events",
-  "version": "1.51.17",
+  "version": "1.52.0",
   "main": "index.js",
   "scripts": {
     "dev:backend": "cd backend && npm run dev",